Haleon recalls Sensodyne PRONAMEL toothpaste due to outer carton labeling as Fresh Mint but tube labeled Cool Mint/Whitening, causing confusion for consumers.
Labeling: Label Mix-up: The outer carton is labelled Fresh Mint. The tube is labelled Cool Mint/Whitening. The toothpaste inside the tube is Fresh Mint as indicated on the outer carton
Haleon is recalling Sensodyne PRONAMEL toothpaste because the outer carton says 'Fresh Mint' while the tube says 'Cool Mint/Whitening', even though the toothpaste inside is Fresh Mint. This mix-up could confuse customers about which flavor they're getting.
The toothpaste's outer carton labels it as 'Fresh Mint', but the tube labels it as 'Cool Mint/Whitening'. This mismatch means customers might think they're getting a different flavor than what's actually inside, potentially causing confusion about which product they have.
Anyone who owns Sensodyne PRONAMEL toothpaste with the specific labeling mix-up described. People using this toothpaste for sensitive teeth may be confused about the flavor.
Check for Sensodyne PRONAMEL toothpaste with the outer carton labeled 'Fresh Mint' and the tube labeled 'Cool Mint/Whitening', even though the toothpaste inside is Fresh Mint. The product comes in a 3.4oz tube, 6 tubes per case, with UPC 3 10158 35691 2.
Look for the outer carton labeled 'Fresh Mint' and the tube labeled 'Cool Mint/Whitening' to confirm the mix-up.
The recall is due to a labeling mix-up: the outer carton says 'Fresh Mint' but the tube says 'Cool Mint/Whitening', even though the toothpaste inside is Fresh Mint.
The official recall notice does not specify any action steps beyond checking the labeling mix-up.
No, the recall is only about labeling confusion and does not involve any safety hazard.
We’ve drafted a message you can send Haleon to request your refund or repair — edit it as you like.
Subject: Recall D-0592-2025 — Haleon Haleon Hello, I own a Haleon that is covered by recall D-0592-2025 from Haleon. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
