Pride Mobility Products Corp. recalls Quantum Rival wheelchairs with software version 2.0.11 due to potential unexpected stops when driving. Affected units may require software update to 2.0.13 to prevent falls or injuries.
If the "Remind Me Later" option is selected for user reminders, reminder pop-up messages may appear while the wheelchair is in use. If this occurs while driving the wheelchair, the wheelchair may perform an unexpected park brake stop, which may result in fall or injury. If this occurs while not driving the wheelchair, the control system may crash and remain in pre-operational mode.
Pride Mobility Products Corp. recalls Quantum Rival wheelchairs with software version 2.0.11. This version may cause unexpected stops while driving, potentially leading to falls or injuries. Users should update to software version 2.0.13 to fix the issue.
When the 'Remind Me Later' option is selected, reminder pop-ups may appear while the wheelchair is in use. If driving, this could cause an unexpected park brake stop, potentially leading to a fall. If not driving, the control system might crash and stay in a pre-operational state.
People who own or use Quantum Rival wheelchairs with software version 2.0.11 are affected. Those who drive the wheelchair while the reminder feature is active are at higher risk of falls.
Check for Quantum Rival wheelchairs with software version 2.0.11. The product description includes model number Quantum Rival and software version 2.0.11, new version 2.0.13.
Install software version 2.0.13 to fix the issue with unexpected stops.
Software version 2.0.11 is affected. The fix is to update to version 2.0.13.
Yes, if the wheelchair stops unexpectedly while driving, it could lead to a fall or injury.
Check if your Quantum Rival wheelchair has software version 2.0.11. The product description includes model number Quantum Rival and software version 2.0.11.
We’ve drafted a message you can send Quantum Rehab to request your refund or repair — edit it as you like.
Subject: Recall Z-2853-2026 — Quantum Rehab Quantum Rehab Hello, I own a Quantum Rehab that is covered by recall Z-2853-2026 from Quantum Rehab. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
