Quantum Rehab recalls 4Front wheelchair software version 2.0.11 due to potential unexpected stops during use, which could lead to falls or injuries. Affected users should update to version 2.0.13.
If the "Remind Me Later" option is selected for user reminders, reminder pop-up messages may appear while the wheelchair is in use. If this occurs while driving the wheelchair, the wheelchair may perform an unexpected park brake stop, which may result in fall or injury. If this occurs while not driving the wheelchair, the control system may crash and remain in pre-operational mode.
Quantum Rehab is recalling their 4Front wheelchair software version 2.0.11 because a feature called 'Remind Me Later' can cause the wheelchair to stop unexpectedly while in use, potentially leading to falls or injuries. Users should update to the newer software version 2.0.13 to fix this issue.
The 'Remind Me Later' feature can cause the wheelchair to stop unexpectedly while in use. If this happens while driving the wheelchair, it may cause a fall or injury. If it happens while not driving, the control system may crash and stay in a pre-operational state.
People who own a Quantum Rehab 4Front wheelchair with software version 2.0.11 are affected. Those using the wheelchair while driving it or not driving it are most at risk of unexpected stops.
Check if your Quantum Rehab 4Front wheelchair has software version 2.0.11. The product was sold with this version starting from the date of the recall announcement.
Download and install the new software version 2.0.13 from the Quantum Rehab website to fix the issue.
No, this recall specifically affects 4Front wheelchairs with software version 2.0.11.
Update to software version 2.0.13 to resolve the issue. The new version is available online.
Yes, but you should update to version 2.0.13 to avoid unexpected stops that could cause falls or injuries.
We’ve drafted a message you can send Quantum Rehab to request your refund or repair — edit it as you like.
Subject: Recall Z-2852-2026 — Quantum Rehab Quantum Rehab Hello, I own a Quantum Rehab that is covered by recall Z-2852-2026 from Quantum Rehab. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
