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Stop using now Consumer product recall · CPSC · Published March 19, 2020

Kawasaki MULE PRO Utility Vehicles Recall: Steering Crash Hazard

Kawasaki recalls 2015-2020 MULE PRO off-highway utility vehicles due to steering shaft wear causing crash risk. Owners must stop using and contact dealer for free repair.

🇺🇸 CPSC recall #8780Consumer productKawasaki ›
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✎ GovInfoNow plain-language explainer

Kawasaki is recalling MULE PRO utility vehicles from 2015 to 2020 because the steering shaft can wear out, leading to loss of steering control and potential crashes. This could result in injury or death if the vehicle is used without repair. Read more at govinfonow.com/recall/3128-kawasaki-mule-pro-utility-vehicles-recall-steering-crash-hazard.

Source Summary by GovInfoNow · govinfonow.com/recall/3128-kawasaki-mule-pro-utility-vehicles-recall-steering-crash-hazard · Updated August 3, 2026 · Official notice: CPSC #8780

Cite this page

“Kawasaki MULE PRO Utility Vehicles Recall: Steering Crash Hazard.” GovInfoNow, updated August 3, 2026. https://govinfonow.com/recall/3128-kawasaki-mule-pro-utility-vehicles-recall-steering-crash-hazard. Based on CPSC recall #8780 (https://www.cpsc.gov/Recalls/2020/Kawasaki-USA-Recalls-Off-Highway-Utility-Vehicles-Due-to-Crash-Hazard-Recall-Alert).

The Consumer Product Safety Commission announced on March 19, 2020, that Kawasaki USA recalled off-highway utility vehicles due to a crash hazard. Owners should stop using the vehicles and contact a Kawasaki dealer for a free repair.

How to tell if you have it

  • Kawasaki MULE PRO-FXT (2015-2020)
  • Kawasaki MULE PRO-FXR (2018-2020)
  • Kawasaki MULE PRO-FX (2016-2020)
  • Kawasaki MULE PRO-DXT (2016-2020)
  • Kawasaki MULE PRO-DX (2016-2020)

What to do

Consumers should immediately stop using the recalled utility vehicles and contact a Kawasaki dealer to schedule a free repair. Kawasaki is contacting all known purchasers directly. Consumers may also call Kawasaki toll-free at 866-802-9381 from 7 a.m. to 4 p.m. PT Monday through Friday or visit www.Kawasaki.com.

The hazard

The steering shaft can develop excessive wear and affect steering control, resulting in a crash hazard that poses a risk of injury or death. The firm has received 453 reports of incidents of steering problems. No injuries have been reported.

Context

GovInfoNow's records show Kawasaki Motors Manufacturing Corp., U.S.A. has issued four other recalls since March 19, 2020. On July 25, 2024, Kawasaki recalled Mule PRO 1000 Utility Vehicles due to a fire hazard from improper combustion when starting the engine. On April 22, 2021, Kawasaki recalled BRUTE FORCE 750 ATVs and 2021 Teryx ROVs due to fire hazards caused by loose fuel pump bolts. Other recent recalls of similar products include Kawasaki 2026 Teryx4 H2/Teryx5 H2 Recalls (June 11, 2026), Yamaha 2021-2022 Fleet Golf Cars Recall (June 11, 2026), and Specialized Turbo Como SL Bikes Recall (March 19, 2026).

How to tell if you have this one

Look for vehicles with 'MULE PRO' printed on the front fenders and model names like PRO-FX, PRO-FXR, PRO-FXT, PRO-DX, or PRO-DXT. The vehicles were sold from 2015 to 2020 in various colors and configurations.

  • Brand
    Kawasaki
  • Product
    Kawasaki MULE PRO off-highway utility vehicles
  • Category
    Consumer product
Based on the official CPSC remedy

What to do — step by step

  1. Stop Using It Now

    Immediately stop using the recalled utility vehicles as they pose a crash hazard.

  2. Contact Dealer for Repair

    Contact a Kawasaki dealer to schedule a free repair for the steering shaft issue.

Official remedy

What CPSC says to do

Consumers should immediately stop using the recalled utility vehicles and contact a Kawasaki dealer to schedule a free repair. Kawasaki is contacting all known purchasers directly.

Where it went

Where it was sold

Sold nationwide.

Alaska: yesAKMaine: yesMEVermont: yesVTNew Hampshire: yesNHWashington: yesWAIdaho: yesIDMontana: yesMTNorth Dakota: yesNDMinnesota: yesMNIllinois: yesILWisconsin: yesWIMichigan: yesMINew York: yesNYRhode Island: yesRIMassachusetts: yesMAOregon: yesORNevada: yesNVWyoming: yesWYSouth Dakota: yesSDIowa: yesIAIndiana: yesINOhio: yesOHPennsylvania: yesPANew Jersey: yesNJConnecticut: yesCTCalifornia: yesCAUtah: yesUTColorado: yesCONebraska: yesNEMissouri: yesMOKentucky: yesKYWest Virginia: yesWVVirginia: yesVAMaryland: yesMDDelaware: yesDEArizona: yesAZNew Mexico: yesNMKansas: yesKSArkansas: yesARTennessee: yesTNNorth Carolina: yesNCSouth Carolina: yesSCDistrict of Columbia: yesDCOklahoma: yesOKLouisiana: yesLAMississippi: yesMSAlabama: yesALGeorgia: yesGAHawaii: yesHITexas: yesTXFlorida: yesFL

CPSC “Sold at”: “Kawasaki dealers nationwide from July 2014 through January 2020 for between $12,000 and $17,000.”

Sold nationwide.

✎ GovInfoNow

Questions people ask

Is there a specific VIN range for these vehicles?

Yes, the recall includes specific VIN ranges for each model year and configuration, which can be found in the official recall notice.

Take action

Contact Kawasaki

We’ve drafted a message you can send Kawasaki to request your refund or repair — edit it as you like.

Subject: Recall 8780 — Kawasaki MULE PRO Utility Vehicles Recall: Steering Crash Hazard

Hello,

I own a Kawasaki MULE PRO Utility Vehicles Recall: Steering Crash Hazard that is covered by recall 8780 from Kawasaki.

The official recall notice states: Consumers should immediately stop using the recalled utility vehicles and contact a Kawasaki dealer to schedule a free repair. Kawasaki is contacting all known purchasers directly.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: CPSC Recall #8780 (March 19, 2020)
  • Plain-language summary written by qwen3:4b on August 3, 2026, from the official record above. Not reviewed by a person — if it conflicts with the CPSC notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official CPSC recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not CPSC or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA