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✎ GovInfoNow plain-language explainer
Woom bikes USA is recalling small-sized children's helmets because they do not meet federal safety standards, which poses a risk of head injury. The affected helmets were sold in various colors including blue, green, purple, red, and yellow from December 2018 through July 2019. Consumers who own these items should stop using them immediately. Read more at govinfonow.com/recall/3025-woom-children-s-helmet-recall-head-injury-risk.
“Woom Children's Helmet Recall: Head Injury Risk.” GovInfoNow, updated October 11, 2026. https://govinfonow.com/recall/3025-woom-children-s-helmet-recall-head-injury-risk. Based on CPSC recall #8883 (https://www.cpsc.gov/Recalls/2020/woom-bikes-USA-Recalls-Childrens-Helmets-Due-to-Risk-of-Head-Injury-Recall-Alert).
woom bikes USA recalled children's helmets on Aug. 21, 2020, because they fail to meet federal safety standards, posing a head injury risk, the CPSC said. Owners should stop using the helmets and contact woom bikes USA for a full refund.
How to tell if you have it
Brand: Woom
Product: Children's Helmets
Colors: blue, green, purple, red, yellow
Size: S (small)
Markings: "Woom" printed on both sides; size "S" on back
Sold at: us.woombikes.com, Amazon.com, BikeShopGirl (Colorado), The Family Bike Collective (California)
Sale period: December 2018 through July 2019
Price: about $70
What to do
Consumers should immediately stop using the recalled helmets and contact woom bikes USA for instructions on how to receive a full refund. woom bikes USA is contacting all purchasers directly. Contact woom bikes USA toll-free at 855-966-6872 from 9 a.m. to 5 p.m. CT Monday through Friday, via email at safehelmet@woombikes.com or online at https://us.woombikes.com/ and click on Safety and Recalls at the bottom of the page for more information.
The hazard
The recalled helmets do not meet the federal safety standard, posing a risk of head injury. The agency reported no incidents or injuries associated with the recall.
Context
GovInfoNow's records show other recent recalls of similar products include Victgoal Bicycle Helmets Recall: Risk of Serious Injury or Death from Head Injury (2026-09-10), Outdoor Master Children's Helmets Recalled for Head Injury Risk in Crashes (2025-11-26), and R.X.Y Bike Helmet Recall: Risk of Head Injury (2026-01-15).
How to tell if you have this one
Check if the helmet is size S (small) with "Woom" printed on both sides and "S" on the back. The helmets were sold in blue, green, purple, red, or yellow for about $70.
Brand
Woom
Product
Children's helmets
Category
Consumer product
Based on the official CPSC remedy
What to do — step by step
Stop using the helmet
Immediately cease use of the recalled small-sized helmet to prevent potential head injury.
Contact woom bikes USA
Call 855-966-6872 (9 a.m. to 5 p.m. CT, Mon-Fri), email safehelmet@woombikes.com, or visit us.woombikes.com and click Safety and Recalls to receive instructions for a full refund.
Official remedy
What CPSC says to do
Consumers should immediately stop using the recalled helmets and contact woom bikes USA for instructions on how to receive a full refund. woom bikes USA is contacting all purchasers directly.
Take action
Contact Woom
We’ve drafted a message you can send Woom to request your refund or repair — edit it as you like.
Subject: Recall 8883 — Woom Children's Helmet Recall: Head Injury Risk
Hello,
I own a Woom Children's Helmet Recall: Head Injury Risk that is covered by recall 8883 from Woom.
The official recall notice states: Consumers should immediately stop using the recalled helmets and contact woom bikes USA for instructions on how to receive a full refund. woom bikes USA is contacting all purchasers directly.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3.6:35b-a3b on October 11, 2026, from the official record above. Not reviewed by a person — if it conflicts with the CPSC notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official CPSC recall data; we don’t issue, amend or administer recalls.