Kobalt Cordless Electric Chainsaws Sold Exclusively at Lowe's Stores Recalled Due to Laceration Hazard; Distributed by Hongkong Sun Rise Trading

What was recalled

The Consumer Product Safety Commission (CPSC) has announced a significant recall involving Kobalt brand cordless electric chainsaws. These tools were sold exclusively at Lowe’s stores across the United States. The specific items affected are the 40-volt lithium-ion 12-inch cordless electric chainsaws. It is important to note that this recall covers units distributed by Hongkong Sun Rise Trading, which serves as the manufacturer and importer of record for these products. If you purchased a Kobalt chainsaw at Lowe’s, particularly around the time frame leading up to late 2020, there is a strong possibility your unit may be part of this batch.

The scope of this recall is defined by very specific manufacturing details. The affected models are identified by their model numbers, which are printed on a label located in the rear handle of the saw. There are two primary model configurations included in this safety notice: the Kobalt 40-volt Lithium-Ion 12-in Cordless Electric Chainsaw with the battery included (Model Number KCS 120-07) and the Kobalt 40-volt Lithium-Ion 12-in Cordless Electric Chainsaw without the battery (Model Number KCS 120). Both versions share a distinct physical appearance; they are colored blue and black, with "Kobalt," "40v max," and "12 in. 30 cm" clearly printed on the body of the tool. To further verify if your unit is affected, you should check the UPC code on the original packaging. The relevant UPCs are 84182102474-1 for the kit with the battery and 84182101749-1 for the tool-only version.

Crucially, not every Kobalt chainsaw is affected. This recall applies only to units with date codes ranging from November 1, 2013 (11/01/13) through March 31, 2020 (03/31/20). If your saw was manufactured outside this window, it is not subject to this specific safety alert. The recall was officially initiated on September 23, 2020. While the provided records do not specify the exact total number of units sold or distributed by Hongkong Sun Rise Trading within this date range, the potential for widespread distribution through a major retailer like Lowe’s means many households may possess these tools. Consumers are urged to inspect their equipment carefully against these model numbers and date codes rather than assuming safety based on brand alone.

If you are unsure whether your chainsaw is part of this recall, do not rely on memory or general appearance. The combination of the model number on the rear handle label and the specific date code range is the definitive identifier for inclusion in this safety action. Because these tools were sold exclusively at Lowe's, checking your receipt or order history from that retailer during the specified time period can also help confirm if you own a potentially affected unit.

The hazard, explained

When you pick up a Kobalt cordless electric chainsaw, you expect the power switch to act as a reliable gatekeeper between safety and danger. In normal operation, pressing the trigger completes an electrical circuit that sends current from the battery to the motor, causing the chain to spin. Releasing the trigger should immediately break that circuit, stopping the chain dead in its tracks. However, in this specific recall involving 40-volt lithium-ion models, a critical mechanical failure can occur within that switch mechanism. The issue stems from a defect where the internal contacts of the power switch weld together. Think of welding like the way two pieces of metal fuse under extreme heat; in this case, the electrical arc generated during use causes the tiny metallic contacts inside the switch to melt and stick together permanently.

This "welding" effect is particularly insidious because it bypasses the physical connection between your finger and the tool. Even if you let go of the trigger, or if the trigger mechanism itself feels like it has returned to its original position, the electrical circuit remains closed because the contacts are fused. The switch effectively becomes stuck in the "on" position without any visual or tactile cue to warn you that something is wrong. For a tool that spins at high speeds with sharp, exposed teeth, this loss of control transforms an ordinary gardening task into a significant laceration hazard. The chain continues to rotate with full force, ready to engage with whatever it touches—whether that is a branch, a piece of wood, or your hand.

The risk is compounded by the nature of how these tools are used. Cordless chainsaws are often employed in close quarters, requiring precise handling and steady grip. If the tool activates unexpectedly while you are positioning it for a cut, or if you instinctively reach toward the blade to clear debris, the unexpected motion can lead to serious injury. While Hongkong Sun Rise Trading has received 48 reports of this switch contact welding, no injuries have been reported to date. This is fortunate, but it does not eliminate the danger. The potential for a laceration is immediate and severe because there is no way to manually override the welded contacts once they have fused. The only way to stop the chain is to remove the battery or wait for it to deplete, which may take time during which the hazard remains active.

Understanding this mechanism highlights why a simple visual inspection might not be enough. You cannot see inside the switch housing to know if the contacts have welded. The tool may appear to function normally when you first press the trigger, but the defect lies in its ability to release that connection later. This is a latent failure—a problem that exists silently until it matters most. By recognizing that this specific class of electrical hazard involves internal fusion rather than external damage, we can see why stopping use immediately and seeking professional repair is the only safe course of action.

Who is most at risk

While any person who owns or handles the recalled Kobalt cordless electric chainsaws faces a potential laceration hazard due to the switch contacts welding in the "on" position, certain groups may be particularly vulnerable. The primary group at risk includes homeowners and DIY enthusiasts who have purchased these tools exclusively from Lowe’s stores. These individuals are typically using the chainsaw for yard maintenance tasks such as pruning branches, cutting firewood, or clearing debris. Because the defect allows the chainsaw to remain powered even when the user releases the trigger, anyone relying on this tool for regular household upkeep is exposed to an unexpected and uncontrolled mechanical action.

Children are a critical demographic of concern in this recall. Although Kobalt chainsaws are generally designed for adult use, children often assist parents with yard work or may attempt to operate power tools out of curiosity or imitation. A chainsaw that unexpectedly starts or fails to turn off can cause severe lacerations, especially if the child’s hands or limbs come into contact with the moving chain. The rapid, involuntary activation poses a significant threat because children may not have the reflexes or strength to move away quickly from a vibrating, cutting tool.

Elderly users or those with limited physical mobility may also be at heightened risk. Operating a 12-inch cordless chainsaw requires a degree of stability and grip strength. If the tool activates unexpectedly, an older adult might struggle to maintain control or drop the saw in a way that directs the chain toward themselves or nearby individuals. The lack of warning before the defect causes the saw to remain on can be particularly dangerous for those who may have slower reaction times.

Additionally, anyone using the chainsaw in close proximity to others—such as family members, friends, or pets—is at risk. A laceration hazard is not limited to the operator; bystanders can be injured if the saw activates unexpectedly and swings toward them. The recall notes 48 reports of the switch contacts welding, indicating that this is a recurring issue rather than an isolated incident. Therefore, all users, regardless of age or experience level, should treat this tool with extreme caution until it is repaired.

• Homeowners who purchased Kobalt 40-volt Lithium-Ion 12-in Cordless Electric Chainsaws from Lowe’s.
• Children who may encounter the tool while assisting with yard work.
• Elderly individuals or those with reduced physical coordination.
• Bystanders and pets in the vicinity of the chainsaw during use.

If you fall into any of these categories, it is essential to stop using the recalled chainsaws immediately and contact Hongkong Sun Rise Trading for a free repair. Your safety and the safety of those around you should be the top priority.

How to tell if you have the recalled item

Before you take any action or contact customer service, it is essential to confirm that your specific chainsaw is part of this recall. Because Kobalt tools are widely available and have been in circulation for several years, it can be easy to assume a tool is safe simply because it looks like the ones currently on store shelves. However, this recall targets a very specific window of production and particular model configurations. Taking a few minutes to verify your unit’s details will save you time and ensure you receive the correct remedy.

The first thing to check is the physical appearance of the tool. The recalled items are Kobalt brand 40-volt Lithium-Ion 12-inch cordless electric chainsaws. Visually, these tools feature a distinctive blue and black color scheme. You should look for specific text printed directly on the body of the saw: it must say "Kobalt," "40v max," and "12 in. 30 cm." If your tool is a different voltage, a different blade length (such as 10-inch or 16-inch), or lacks these specific markings, it is likely not part of this batch.

The most critical step is verifying the model number and the date code, as the recall covers a precise range of production dates. You will find the label containing both the model number and the date code located on the rear handle of the chainsaw. Please note that the UPC (Universal Product Code) is typically found on the original packaging box, not on the tool itself, so if you have discarded the box, you must rely on the label on the saw.

There are two specific model numbers included in this recall:

• KCS 120-07: This model includes a battery. The UPC on the original box for this version is 84182102474-1.
• KCS 120: This model does not include a battery. The UPC on the original box for this version is 84182101749-1.

Once you have identified the model number, look at the date code printed on the same label. The recall applies to units with date codes ranging from 11/01/13 (November 1, 2013) through 03/31/20 (March 31, 2020). If your date code falls outside this range, your tool is not affected. These chainsaws were sold exclusively at Lowe’s stores and were distributed by Hongkong Sun Rise Trading. If you purchased the item from a different retailer or online marketplace other than Lowe's, it is possible it is not part of this specific distribution batch, though verifying the date code remains your best safeguard.

If you are unsure about how to read the date code or cannot locate the label due to wear and tear on the rear handle, do not guess. It is safer to contact Hongkong Sun Rise Trading directly with photos of your tool’s label for confirmation. They can help you determine if your specific serial number and date code fall within the recalled range.

What to do — step by step

Your refund, repair, or replacement options

If you own one of the recalled Kobalt cordless electric chainsaws, your primary path to resolution is straightforward and designed to be as low-stress as possible. The official remedy provided in this recall notice is a free repair. This is not a partial offer or a conditional discount; it is a complete fix at no cost to you. The goal here is to restore the safety of your tool so that you can use it for its intended purpose without fear of accidental activation. While some recalls might offer a full refund or a replacement with a newer model, the specific instruction from the responsible party in this instance is focused on correcting the defect through repair services.

To initiate this process, you must reach out to Hongkong Sun Rise Trading, which is identified as the distributor handling these safety notices. They have established dedicated channels for consumers to request their free repair service. You can contact them by phone using their toll-free number, 855-378-8826. This line is available Monday through Thursday from 9 a.m. to 8 p.m. Eastern Time, and on Friday through Sunday from 9 a.m. to 5 p.m. Eastern Time. If you prefer digital communication or wish to review additional details before calling, you can visit their website at www.greenworkstools.com. Once there, look for the “Important Safety Notice” section to find further instructions and potentially submit your information online.

It is important to understand why a repair is the chosen remedy rather than an immediate replacement or refund. The defect described involves the switch contacts welding together, which causes the chainsaw to remain in the "on" position even when the trigger is released. This is a specific mechanical failure that can often be addressed by replacing the internal switch components. By sending your tool in for repair, technicians can fix this exact issue, ensuring the safety mechanism functions correctly again. This approach allows you to keep your original unit, which may have sentimental value or simply works well otherwise, while eliminating the laceration hazard.

Please do not attempt to fix this yourself. While it might be tempting to open the tool and inspect the switch, doing so can void warranties, cause further damage, or expose you to electrical risks. The repair must be performed by authorized personnel who know how to properly disassemble and reassemble these specific Kobalt 40-volt lithium-ion models. When you contact Hongkong Sun Rise Trading, have your model number (either KCS 120-07 or KCS 120) and the date code ready, as these details are necessary to verify that your specific unit falls within the recall scope. They will guide you through the next steps, which likely involve shipping your chainsaw to a service center for the complimentary fix.

What can happen if you ignore it

It is completely understandable why you might hesitate to stop using a tool that has been sitting in your garage or shed for months. Perhaps you have a stack of firewood waiting to be processed, or you are in the middle of a landscaping project and don’t want to pause your momentum. Maybe the chainsaw still looks perfectly fine on the outside—no visible cracks, no loose parts—and it seems like overkill to take it out of commission because of a technical glitch. However, ignoring this recall is not just about violating a rule; it is about stepping into a genuine physical danger zone that the manufacturer has identified through concrete data.

The core issue here is mechanical failure known as "contact welding." In simple terms, the electrical switch inside the handle has failed in such a way that it becomes physically stuck in the "on" position. This is not a glitch where the saw turns off if you let go of the trigger; it is a permanent state of activation. When you pull this chainsaw from its storage spot and attempt to use it, you are essentially handing yourself a device that cannot be turned off by normal means. The chain will continue to spin at high speeds regardless of whether your hands are on the wood, your body, or nothing at all. This transforms a standard power tool into an unpredictable hazard.

The potential consequences of ignoring this defect are severe and immediate. Because the chainsaw cannot be deactivated, any accidental engagement of the trigger—or even just the weight of the tool causing the internal mechanism to engage—will result in the chain moving without warning. This poses a direct laceration hazard. The blade is designed to cut through dense wood with minimal resistance; it does not distinguish between timber and human tissue. If the saw starts unexpectedly while you are holding it, adjusting your grip, or clearing debris nearby, the risk of serious injury is high. These injuries can range from deep cuts requiring stitches to more severe trauma that might necessitate surgical intervention.

While Hongkong Sun Rise Trading has reported 48 incidents where the switch contacts welded and caused the chainsaw to remain on, it is important to note that no injuries have been reported in these specific instances. This is a silver lining, but it should be interpreted as luck rather than safety. A lack of reported injuries does not mean the risk is low; it means that, so far, people have either caught the issue before using it or were fortunate enough to avoid harm. Relying on luck with a tool capable of causing significant lacerations is a dangerous gamble. The 48 reports confirm that the failure mode is real and recurring, not an isolated anomaly.

Furthermore, continuing to use a recalled product can complicate your ability to get it fixed for free. The remedy offered here—a free repair—is a straightforward solution provided by the distributor. If you choose to ignore the recall and continue using the saw, you risk causing additional damage to the unit or, worse, causing an accident that could lead to liability issues if someone else is injured by your negligence. By acting now, you ensure that your safety is prioritized without cost, and you help keep your community safer by removing a known hazard from circulation.

Staying safe: broader tips

Owning a power tool like a cordless chainsaw is about enjoying the convenience of DIY projects and maintaining your landscape with professional-grade results. However, because these devices combine high-speed cutting mechanisms with powerful batteries, they demand a respect for safety that goes beyond simply reading the manual once. The hazard we discussed in this recall—electrical components failing or switches sticking—serves as a stark reminder that technology is not infallible. To stay safe in the long run, you must adopt a mindset of proactive maintenance and situational awareness. First and foremost, treat every tool inspection as a non-negotiable ritual before you even think about turning it on. For cordless electric tools, this means regularly checking the battery terminals for corrosion, ensuring the casing is intact with no cracks that could expose wiring, and verifying that safety guards are present and functioning. If your chainsaw feels different than usual—whether it vibrates excessively, smells like burning plastic, or behaves erratically—stop using it immediately. Do not assume it is a minor glitch; electrical faults can escalate quickly.

Another critical aspect of staying safe is understanding the environment in which you operate these tools. Cordless chainsaws are powerful, but they are not immune to environmental factors. Always ensure your work area is clear of debris that could interfere with the chain or cause tripping hazards. More importantly, never use a power tool in wet conditions unless it is specifically rated for outdoor/wet use and you are using a Ground Fault Circuit Interrupter (GFCI) if plugging into an outlet. For cordless models, while they eliminate some electrical risks associated with cords, the lithium-ion batteries themselves require care. Avoid storing them in extreme temperatures, such as inside a hot car or a freezing garage, as this can degrade battery health and potentially lead to unsafe conditions over time. Proper storage is key: keep tools in a dry, secure place away from children and pets.

Beyond the physical handling of the tool, staying safe also means staying informed. Product safety is an evolving field, and manufacturers issue updates or recalls as new data comes to light. Make it a habit to register your power tools with the manufacturer upon purchase. This simple step ensures that if a defect is discovered later, you will be notified directly rather than having to discover the risk on your own. Additionally, consider subscribing to safety alerts from the Consumer Product Safety Commission (CPSC) or other relevant consumer protection agencies. These updates often provide valuable context about common failures across brands, helping you recognize warning signs specific to your equipment type. Finally, always wear appropriate personal protective equipment (PPE). For chainsaw use, this includes chain-resistant pants, safety glasses, and hearing protection. No amount of technological advancement can fully replace the barrier provided by proper gear. By combining regular maintenance, environmental awareness, proactive information gathering, and physical protection, you transform potential hazards into manageable risks, allowing you to focus on the satisfaction of your work.