Stop using nowConsumer product recall · CPSC · Published October 28, 2020
Schneider Electric Surgeloc Surge Protectors: Fire Hazard Risk
Schneider Electric recalls Surgeloc surge protectors from 2013-2020 due to fire risk. Affected devices have green plastic rimmed meters and specific catalog numbers. Consumers must stop using and get free replacements.
Schneider Electric is recalling Surgeloc surge protection devices that could cause fires due to arc events. These devices were sold from January 2013 to August 2020 and are used in commercial, industrial, and some residential settings. If you have one, stop using it immediately to avoid fire risk. Read more at govinfonow.com/recall/2982-schneider-electric-surgeloc-surge-protectors-fire-hazard-risk.
“Schneider Electric Surgeloc Surge Protectors: Fire Hazard Risk.” GovInfoNow, updated August 3, 2026. https://govinfonow.com/recall/2982-schneider-electric-surgeloc-surge-protectors-fire-hazard-risk. Based on CPSC recall #8926 (https://www.cpsc.gov/Recalls/2021/Schneider-Electric-Recalls-Surgeloc-Surge-Protection-Devices-Due-to-Fire-Hazard).
The Consumer Product Safety Commission announced on Oct. 28, 2020, that Schneider Electric is recalling Surgeloc Surge Protection Devices due to a fire hazard from potential arc events. Consumers should immediately stop using the devices and contact Schneider Electric for a free replacement.
Date codes: 13011 through 20352 (manufactured Jan. 1, 2013, through Aug. 24, 2020)
Sold at: Authorized Schneider Electric distributors from January 2013 through August 2020
Units affected: Devices sold between $400 and $1,200 or included in factory-ordered panelboards
What to do
Consumers should immediately stop using the recalled surge protection devices and contact Schneider Electric for instructions on receiving a free equivalent replacement surge protector. Contact Schneider Electric at 800-577-7353 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.se.com/us/surgeloc-safetynotice or www.se.com/us/en/.
The hazard
The Surgeloc Surge Protection Device can experience an arc event, which can result in a fire hazard. The firm has received one report of an arcing incident that caused smoke damage to the wall in a commercial location. No injuries have been reported.
Context
GovInfoNow's records show other recent recalls of similar products include CCCEI Power Strips Recalled: Fire Risk from Overload (2026-03-26), Flaunt MagSafe Battery Chargers Recall: Fire and Burn Risks (2026-07-09), and Friedrich Kuhl Window ACs: Fire and Burn Hazard Risk - Stop Using Now (2026-09-17).
How to tell if you have this one
Check for a green plastic rimmed meter and white label with "Square D by Schneider Electric" on the front. The date code (YYWWD format) and catalog number are also visible on the device. Devices manufactured from January 1, 2013 to August 24, 2020 are included in this recall.
Brand
Schneider Electric
Product
Surgeloc Surge Protection Devices
Category
Consumer product
Based on the official CPSC remedy
What to do — step by step
Stop Using Immediately
Immediately stop using the recalled Surgeloc surge protection devices to prevent fire risk.
Contact Schneider Electric
Contact Schneider Electric for instructions on receiving a free equivalent replacement surge protector.
Official remedy
What CPSC says to do
Consumers should immediately stop using the recalled surge protection devices and contact Schneider Electric for instructions on receiving a free equivalent replacement surge protector.
The affected models include Surgeloc Surge Protection Devices with catalog numbers like SSP01BIA08PBQ1 (120/240 V, 1 Phase, 3-wire) through SSP03BIA24PBQ1 (240Y/120 V, 3-Phase, 4-wire).
Take action
Contact Schneider Electric
We’ve drafted a message you can send Schneider Electric to request your refund or repair — edit it as you like.
Subject: Recall 8926 — Schneider Electric Surgeloc Surge Protectors: Fire Hazard Risk
Hello,
I own a Schneider Electric Surgeloc Surge Protectors: Fire Hazard Risk that is covered by recall 8926 from Schneider Electric.
The official recall notice states: Consumers should immediately stop using the recalled surge protection devices and contact Schneider Electric for instructions on receiving a free equivalent replacement surge protector.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 3, 2026, from the official record above. Not reviewed by a person — if it conflicts with the CPSC notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official CPSC recall data; we don’t issue, amend or administer recalls.