Stop using nowConsumer product recall · CPSC · Published November 25, 2020
Towsleys 3-in-1 Qi Chargers Fire Recall: Stop Using Due to Overheating Risk
Towsleys recalls 3-in-1 Qi wireless chargers, power banks and travel chargers due to fire hazard from overheating. Consumers must stop using and return for free replacement.
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✎ GovInfoNow plain-language explainer
Towsleys is recalling 3-in-1 Qi wireless chargers, power banks, and travel chargers because they can overheat and cause fires. This affects employees who received these products through a corporate redemption program. The recall requires immediate stop use and replacement. Read more at govinfonow.com/recall/2961-towsleys-3-in-1-qi-chargers-fire-recall-stop-using.
“Towsleys 3-in-1 Qi Chargers Fire Recall: Stop Using Due to Overheating Risk.” GovInfoNow, updated August 3, 2026. https://govinfonow.com/recall/2961-towsleys-3-in-1-qi-chargers-fire-recall-stop-using. Based on CPSC recall #8950 (https://www.cpsc.gov/Recalls/2021/Towsleys-Recalls-3-in-1-Qi-Wireless-Chargers-Power-Banks-and-Travel-Chargers-Due-to-Fire-Hazard).
The Consumer Product Safety Commission announced on Nov. 25, 2020, that Towsleys is recalling 3-in-1 Qi wireless chargers, power banks, and travel wall chargers due to a fire hazard. Consumers should immediately stop using the products and contact Towsleys for a free replacement credit. The agency reported four incidents, including two fires.
How to tell if you have it
Brand: Towsleys
Product: 3-in-1 Qi wireless chargers, 6700 mAh power banks, travel wall chargers
Features: White square power bank with two-pronged plug, 3 USB type plugs, wireless charging capability
Marking: Acuity heart logo printed on front
Sold at: Corporate redemption program online at www.Acuitymerch.com from September 2019 through April 2020
What to do
Consumers should immediately stop using the chargers and contact Towsleys to receive a credit for a free replacement charger and instructions on disposing of the recalled products. Contact Towsleys toll-free at 888-510-0488 from 9 a.m. to 5 p.m. ET Monday through Friday, email at recall@towsleys.com or recall@go2cap.com, or visit www.towsleys.com/pbrecall.
The hazard
The chargers and power banks can overheat, posing a fire hazard. The firm has received four reports of incidents, including two that resulted in fires. One consumer reported that a fire caused $6,000 worth of property damage. No injuries have been reported.
Context
GovInfoNow's records show other recent recalls of similar products include Belkin Power Banks & Charging Stands Recall: Fire and Burn Hazards (2025-11-13), Isla Rae Magnetic Wireless Chargers Recall: Fire and Burn Hazard (2026-01-08), and Gobi Heat Hand Warmer Recall: Fire and Burn Hazard (2026-10-01).
How to tell if you have this one
Look for the Acuity heart logo on the front of the charger or power bank. The white square power bank has a two-pronged wall plug and three USB ports. These products were distributed through a corporate redemption program to employees.
Brand
Towsleys
Product
3-in-1 Qi wireless chargers, power banks and travel wall chargers
Category
Consumer product
Based on the official CPSC remedy
What to do — step by step
Stop Using Now
Immediately stop using the recalled chargers and power banks to prevent fire risk.
Contact Towsleys
Reach out to Towsleys for a credit and instructions on safely disposing of the recalled products.
Official remedy
What CPSC says to do
Consumers should immediately stop using the chargers and contact Towsleys to receive a credit for a free replacement charger and instructions on disposing of the recalled products.
Take action
Contact Towsleys
We’ve drafted a message you can send Towsleys to request your refund or repair — edit it as you like.
Subject: Recall 8950 — Towsleys 3-in-1 Qi Chargers Fire Recall: Stop Using Due to Overheating Risk
Hello,
I own a Towsleys 3-in-1 Qi Chargers Fire Recall: Stop Using Due to Overheating Risk that is covered by recall 8950 from Towsleys.
The official recall notice states: Consumers should immediately stop using the chargers and contact Towsleys to receive a credit for a free replacement charger and instructions on disposing of the recalled products.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 3, 2026, from the official record above. Not reviewed by a person — if it conflicts with the CPSC notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official CPSC recall data; we don’t issue, amend or administer recalls.