Stop using nowConsumer product recall · CPSC · Published December 9, 2020
Neptune Benson Delta UV Pool Generators Fire Hazard Recall
Neptune Benson recalls Delta UV EA-4H-10 pool UV generators due to fire risk from water leaks causing overheating at power connections. Unplug and contact for free repair or replacement.
Water can leak within the generator, causing excessive heat build-up in the area where the power cord connects to the body of the generator unit, which can pose a fire hazard.
Neptune Benson is recalling Delta UV EA-4H-10 pool and spa UV generators because water leaks can cause overheating at the power cord connection, creating a fire hazard. This affects most units installed in Endless Pools. Consumers should stop using the generator immediately and get it repaired or replaced. Read more at govinfonow.com/recall/2951-neptune-benson-delta-uv-pool-generators-fire-hazard-recall.
“Neptune Benson Delta UV Pool Generators Fire Hazard Recall.” GovInfoNow, updated August 3, 2026. https://govinfonow.com/recall/2951-neptune-benson-delta-uv-pool-generators-fire-hazard-recall. Based on CPSC recall #8955 (https://www.cpsc.gov/Recalls/2021/Neptune-Benson-Recalls-Delta-Ultra-Violet-Generators-For-Pools-and-Spas-Due-to-Fire-Hazard).
The Consumer Product Safety Commission announced on Dec. 9, 2020, that Neptune Benson is recalling Delta Ultra-Violet Generators for pools and spas due to a fire hazard. Owners should immediately unplug the units and contact the company for a free inspection, repair, or replacement.
How to tell if you have it
Delta UV EA-4H-10 ultra-violet generators
Silver and black color
4 inches in diameter
25 inches in length
What to do
Consumers should immediately unplug and discontinue use of the generator and contact Neptune Benson for a free inspection and repair or replacement. Contact Neptune Benson toll-free at 888-847-8710 from 8 a.m. to 7 p.m. ET Monday through Friday online at https://www.evoqua.com/en/brands/Neptune-Benson and click on the “recall” link for more information.
The hazard
Water can leak within the generator, causing excessive heat build-up in the area where the power cord connects to the body of the generator unit, which can pose a fire hazard. The firm has received 92 reports of incidents involving overheating, melting or burning of the generators and the area around the generators. No injuries have been reported.
Context
GovInfoNow's records show other recent recalls include Hayward Universal Pool Heaters (Sept. 17, 2026), Northern Tool Hot Water Pressure Washers (Jan. 29, 2026), and Golden Resale Camping Shower (Oct. 1, 2026).
How to tell if you have this one
Look for a silver and black generator tube that's 4 inches in diameter and 25 inches long. Check the manufacturing plate on one end of the tube for the brand and model number. These units were sold by Endless Pools and installed in pools/spas after August 2016.
Brand
Neptune Benson
Product
Delta UV EA-4H-10 ultra-violet generators installed in swimming pools and swim spas
Category
Consumer product
Based on the official CPSC remedy
What to do — step by step
Stop Using It Now
Immediately unplug and discontinue use of the generator to prevent fire hazards.
Contact for Repair
Reach out to Neptune Benson for a free inspection and repair or replacement of the generator.
Official remedy
What CPSC says to do
Consumers should immediately unplug and discontinue use of the generator and contact Neptune Benson for a free inspection and repair or replacement.
Take action
Contact Neptune Benson
We’ve drafted a message you can send Neptune Benson to request your refund or repair — edit it as you like.
Subject: Recall 8955 — Neptune Benson Delta UV Pool Generators Fire Hazard Recall
Hello,
I own a Neptune Benson Delta UV Pool Generators Fire Hazard Recall that is covered by recall 8955 from Neptune Benson.
The official recall notice states: Consumers should immediately unplug and discontinue use of the generator and contact Neptune Benson for a free inspection and repair or replacement.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 3, 2026, from the official record above. Not reviewed by a person — if it conflicts with the CPSC notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official CPSC recall data; we don’t issue, amend or administer recalls.