Stop using nowConsumer product recall · CPSC · Published February 12, 2021
NZXT H1 Computer Cases Recall: Fire Hazard from Short Circuits
NZXT recalls H1 computer cases with specific model and serial numbers due to fire risk from metal screws causing short circuits. Consumers must stop using and contact NZXT for free repair.
Metal screws that attach the PCIe riser assembly to the chassis can cause a short in the printed circuit board and overheating, posing a fire hazard due to the circuit board's design.
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✎ GovInfoNow plain-language explainer
NZXT is recalling H1 computer cases with certain model numbers and serial ranges because metal screws can cause short circuits and overheating, leading to fire. This affects users who own the specified cases and requires immediate action to prevent fire hazards. Read more at govinfonow.com/recall/2911-nzxt-h1-computer-cases-recall-fire-hazard-from-short-circuits.
“NZXT H1 Computer Cases Recall: Fire Hazard from Short Circuits.” GovInfoNow, updated August 3, 2026. https://govinfonow.com/recall/2911-nzxt-h1-computer-cases-recall-fire-hazard-from-short-circuits. Based on CPSC recall #8997 (https://www.cpsc.gov/Recalls/2021/NZXT-Recalls-H1-Computer-Cases-Due-to-Fire-Hazard).
The Consumer Product Safety Commission announced on Feb. 12, 2021, that NZXT is recalling H1 computer cases due to a fire hazard. Owners should stop using the products and contact NZXT for a free repair kit.
How to tell if you have it
Brand: NZXT
Product: H1 computer cases
Model numbers: CA-H16WR-W1 (matte white), CA-H16WR-B1 (matte black)
Serial numbers: 1200233400001 to 1203962204202, 00648999610844189725 to 00648999610844206361, and 0120AC00100001 to 01211C01900285
Sold at: www.NZXT.com and electronic stores nationwide from February 2020 through February 2021
What to do
Consumers should immediately stop using the recalled computer cases and contact NZXT for a free repair kit. Contact NZXT toll-free at 888-965-5520 from 8 a.m. to 6 p.m. PT Monday through Friday, by email at h1support@nzxt.com, or online at https://info.nzxt.com/h1-recall/.
The hazard
Metal screws that attach the PCIe riser assembly to the chassis can cause a short in the printed circuit board and overheating, posing a fire hazard due to the circuit board's design. NZXT has received 11 reports of circuit boards overheating or catching fire worldwide, six of which occurred in the U.S. No injuries have been reported.
Context
GovInfoNow's records show other recent recalls include Frigidaire Minifridges with Fire/Burn Hazard (2026-01-15), Galanz Retro Refrigerators Recall: Fire and Burn Hazard Risk (2026-07-30), and Northern Tool Hot Water Pressure Washers Recall: Fire Hazard from Fan Wheel Failure (2026-01-29).
How to tell if you have this one
Check the bottom of the case for the model number (CA-H16WR-W1 or CA-H16WR-B1) and serial number within the listed ranges. The case has a black tempered glass front with the NZXT brand name at the bottom.
Brand
NZXT
Product
NZXT H1 computer cases
Category
Consumer product
Based on the official CPSC remedy
What to do — step by step
Stop Using It Now
Immediately stop using the recalled computer cases as they pose a fire hazard.
Contact NZXT for Repair
Reach out to NZXT to receive a free repair kit for the affected cases.
Official remedy
What CPSC says to do
Consumers should immediately stop using the recalled computer cases and contact NZXT for a free repair kit.
Where it went
Where it was sold
Sold nationwide.
Nationwide
Not listed
CPSC “Sold at”: “Online at www.NZXT.com and in electronic stores nationwide from February 2020 through February 2021 for about $350.”
Subject: Recall 8997 — NZXT H1 Computer Cases Recall: Fire Hazard from Short Circuits
Hello,
I own a NZXT H1 Computer Cases Recall: Fire Hazard from Short Circuits that is covered by recall 8997 from NZXT.
The official recall notice states: Consumers should immediately stop using the recalled computer cases and contact NZXT for a free repair kit.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 3, 2026, from the official record above. Not reviewed by a person — if it conflicts with the CPSC notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official CPSC recall data; we don’t issue, amend or administer recalls.