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Stop using now Consumer product recall · CPSC · Published February 17, 2021

Toro Power Max Snowthrower Recall: Amputation Hazard

Toro recalls 2021 Power Max 826 OHAE snowthrowers because the auger may not disengage, posing an amputation risk. Stop using immediately.

🇺🇸 CPSC recall #8999Consumer productToro ›
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✎ GovInfoNow plain-language explainer

The Toro Company is recalling Model Year 2021 Toro Power Max 826 OHAE Snowthrowers with model number 37802 because the auger can fail to disengage when the control lever is released. This mechanical failure poses a serious amputation hazard to users operating the equipment. Consumers are advised to stop using the product immediately and seek a free repair from an authorized dealer. Read more at govinfonow.com/recall/2910-toro-power-max-snowthrower-recall-amputation-hazard.

Source Summary by GovInfoNow · govinfonow.com/recall/2910-toro-power-max-snowthrower-recall-amputation-hazard · Updated October 11, 2026 · Official notice: CPSC #8999

Cite this page

“Toro Power Max Snowthrower Recall: Amputation Hazard.” GovInfoNow, updated October 11, 2026. https://govinfonow.com/recall/2910-toro-power-max-snowthrower-recall-amputation-hazard. Based on CPSC recall #8999 (https://www.cpsc.gov/Recalls/2021/Toro-Recalls-Power-Max-Snowthrowers-Due-to-Amputation-Hazard).

The Consumer Product Safety Commission announced on Feb. 17, 2021, that The Toro Company is recalling Power Max Snowthrowers due to an amputation hazard. Consumers should immediately stop using the product and contact a Toro authorized dealer for a free repair.

How to tell if you have it

  • Brand: Toro
  • Product: Power Max Snowthrower
  • Model Year: 2021
  • Model Number: 37802

What to do

Consumers should immediately stop using the recalled Toro Power Max Snowthrower and contact a Toro authorized dealer for a free repair. Contact Toro toll-free at 833-254-8856 to access the 24-hour Toro Dealer locator system, or online at www.Toro.com/locator.

The hazard

The auger can fail to disengage when the control lever is released, posing an amputation hazard. The firm has received five reports of incidents related to this issue, but no injuries have been reported.

Context

GovInfoNow's records show The Toro Company has two other recalls on record since July 14, 2010. Other recent recalls of similar products include DR Power Lawn Mowers Recall (Aug. 6, 2026), STIHL BR 800 Backpack Blowers Recall (Nov. 6, 2025), and Can-Am ATVs Recall (May 14, 2026).

How to tell if you have this one

Check the back of your snowthrower for Model Number 37802 and the serial number. The product was sold at The Home Depot, Ace Hardware, Toro Authorized Dealers nationwide, and online at www.homedepot.com, www.acehardware.com, and www.toro.com from November 2020 through January 2021 for about $1,200.

  • Brand
    Toro
  • Product
    Toro Power Max Snowthrowers
  • Category
    Consumer product
Based on the official CPSC remedy

What to do — step by step

  1. Stop using the snowthrower

    Immediately cease operation of the recalled unit to prevent potential amputation injuries.

  2. Contact an authorized dealer

    Call Toro toll-free at 833-254-8856 or visit www.Toro.com/locator to find a nearby authorized service dealer for a free repair.

Official remedy

What CPSC says to do

Consumers should immediately stop using the recalled Toro Power Max Snowthrower and contact a Toro authorized dealer for a free repair.

Where it went

Where it was sold

Sold nationwide.

Alaska: yesAKMaine: yesMEVermont: yesVTNew Hampshire: yesNHWashington: yesWAIdaho: yesIDMontana: yesMTNorth Dakota: yesNDMinnesota: yesMNIllinois: yesILWisconsin: yesWIMichigan: yesMINew York: yesNYRhode Island: yesRIMassachusetts: yesMAOregon: yesORNevada: yesNVWyoming: yesWYSouth Dakota: yesSDIowa: yesIAIndiana: yesINOhio: yesOHPennsylvania: yesPANew Jersey: yesNJConnecticut: yesCTCalifornia: yesCAUtah: yesUTColorado: yesCONebraska: yesNEMissouri: yesMOKentucky: yesKYWest Virginia: yesWVVirginia: yesVAMaryland: yesMDDelaware: yesDEArizona: yesAZNew Mexico: yesNMKansas: yesKSArkansas: yesARTennessee: yesTNNorth Carolina: yesNCSouth Carolina: yesSCDistrict of Columbia: yesDCOklahoma: yesOKLouisiana: yesLAMississippi: yesMSAlabama: yesALGeorgia: yesGAHawaii: yesHITexas: yesTXFlorida: yesFL

CPSC “Sold at”: “The Home Depot, Ace Hardware, and Toro Authorized Dealers nationwide and online at www.homedepot.com, www.acehardware.com, and www.toro.com from November 2020 through January 2021 for about $1,200.”

Sold nationwide.

✎ GovInfoNow

Questions people ask

How can I verify if my serial number is included?

Serial numbers included in this recall are listed on Toro's website at https://www.toro.com/en/product-safety-information/product-recall-information.

Take action

Contact Toro

We’ve drafted a message you can send Toro to request your refund or repair — edit it as you like.

Subject: Recall 8999 — Toro Power Max Snowthrower Recall: Amputation Hazard

Hello,

I own a Toro Power Max Snowthrower Recall: Amputation Hazard that is covered by recall 8999 from Toro.

The official recall notice states: Consumers should immediately stop using the recalled Toro Power Max Snowthrower and contact a Toro authorized dealer for a free repair.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: CPSC Recall #8999 (February 17, 2021)
  • Plain-language summary written by qwen3.6:35b-a3b on October 11, 2026, from the official record above. Not reviewed by a person — if it conflicts with the CPSC notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official CPSC recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not CPSC or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA