Use cautionConsumer product recall · CPSC · Published February 24, 2021
Potter Electric Addressable Pull Stations: Fire Alarm Failure Risk
Potter Electric recalls addressable pull stations that may fail to activate fire alarms when pulled, risking undetected fires. Affected models include single and dual action units with specific date codes.
“Potter Electric Addressable Pull Stations: Fire Alarm Failure Risk.” GovInfoNow, updated August 3, 2026. https://govinfonow.com/recall/2903-potter-electric-addressable-pull-stations-fire-alarm-failure-risk. Based on CPSC recall #9003 (https://www.cpsc.gov/Recalls/2021/Potter-Electric-Recalls-Addressable-Pull-Stations-Single-Dual-Action-Due-to-Failure-to-Alert-to-Fire).
The Consumer Product Safety Commission announced on Feb. 24, 2021, that Potter Electric is recalling addressable pull stations due to a failure to alert consumers to fire. Owners should immediately contact Potter Electric or their dealers for a free replacement.
How to tell if you have it
Potter Electric Addressable Dual Action Pull Station, Model PAD100-PSDA, Part Number 3992720, date code Dec 03 2020
Potter Electric Addressable Single Action Pull Station, Model PAD100-PSSA, Part Number 3992721, date codes Nov 10 2020, Nov 25 2020, Dec 01 2020, and Dec 03 2020
What to do
Consumers should immediately contact Potter Electric or their fire alarm system dealers/installers for a free replacement. Contact Potter Electric at 800-325-3936 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.pottersignal.com and click on "Recall Information" at the top of the page.
The hazard
The pull handle on some units can fail to activate the fire alarm system when manually pulled, posing a risk of failure to alert consumers to a fire. No incidents or injuries have been reported.
Context
GovInfoNow's records show other recent recalls of similar products include Excel Industries LED Light Kits Recall: Fire Risk from Overheating (2026-08-27).
How to tell if you have this one
Check for "Potter" printed on the front of the device. The date code is inside the device and indicates the production date for affected models.
Brand
Potter Electric
Product
Potter Electric Addressable Pull Stations Single/Dual Action
Category
Consumer product
Based on the official CPSC remedy
What to do — step by step
Contact Potter Electric
Reach out to Potter Electric or fire alarm dealers/installers for a free replacement of the affected pull station.
Official remedy
What CPSC says to do
Consumers should immediately contact Potter Electric or their fire alarm system dealers/installers for a free replacement. All known Potter Electric distributors and dealers/installers have been notified directly by the firm.
Where it went
Where it was sold
Sold nationwide.
Nationwide
Not listed
CPSC “Sold at”: “Authorized Potter dealers and distributors nationwide from December 2020 through January 2021 for between approximately $100 and $135.”
Sold nationwide.
Take action
Contact Potter Electric
We’ve drafted a message you can send Potter Electric to request your refund or repair — edit it as you like.
Subject: Recall 9003 — Potter Electric Addressable Pull Stations: Fire Alarm Failure Risk
Hello,
I own a Potter Electric Addressable Pull Stations: Fire Alarm Failure Risk that is covered by recall 9003 from Potter Electric.
The official recall notice states: Consumers should immediately contact Potter Electric or their fire alarm system dealers/installers for a free replacement. All known Potter Electric distributors and dealers/installers have been notified directly by the firm.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 3, 2026, from the official record above. Not reviewed by a person — if it conflicts with the CPSC notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official CPSC recall data; we don’t issue, amend or administer recalls.