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Stop using now Consumer product recall · CPSC · Published April 12, 2021

Black Diamond PIEPS DSP Avalanche Transceivers: Risk of Lost Emergency Signals

Black Diamond recalls PIEPS DSP Pro, Pro Ice, and Sport avalanche transceivers due to unexpected mode switching that can prevent emergency signals during avalanches, risking severe injury or death.

Plain-English summary generated from official CPSC data by GovInfoNow · Published by Carlos Caban · How we make summaries

🇺🇸 CPSC recall #9036Consumer productBlack Diamond ›
Official CPSC recall photos · click to enlarge
Take action

Contact the company & request your remedy

Call(866) 306-0865from 9 a.m. to 4:30 p.m. MT Monday through FridayEmaildsprecall@bdel.comOfficial pagewww.blackdiamondequipment.comAlso onlinewww.blackdiamondequipment.com/en_U
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✎ GovInfoNow plain-language explainer

Black Diamond is recalling all PIEPS DSP Pro, Pro Ice, and Sport avalanche transceivers because they can switch modes unexpectedly when not locked in the harness. This prevents emergency signals during avalanches, which could lead to serious injury or death if a skier is buried. Read more at govinfonow.com/recall/2872-black-diamond-pieps-dsp-avalanche-transceivers-risk-of-lost-emergency.

Source Summary by GovInfoNow · govinfonow.com/recall/2872-black-diamond-pieps-dsp-avalanche-transceivers-risk-of-lost-emergency · Updated August 3, 2026 · Official notice: CPSC #9036

Cite this page

“Black Diamond PIEPS DSP Avalanche Transceivers: Risk of Lost Emergency Signals.” GovInfoNow, updated August 3, 2026. https://govinfonow.com/recall/2872-black-diamond-pieps-dsp-avalanche-transceivers-risk-of-lost-emergency. Based on CPSC recall #9036 (https://www.cpsc.gov/Recalls/2021/Black-Diamond-Recalls-PIEPS-DSP-Avalanche-Transceivers-Due-to-Risk-of-Loss-of-Emergency-Communications-One-Death-Reported).

The Consumer Product Safety Commission announced on April 12, 2021, that Black Diamond is recalling PIEPS DSP avalanche transceivers due to the risk of unexpected mode switching that can prevent signal transmission. Owners should immediately stop using the units and contact Black Diamond for a free replacement hardcase carrying system and user guide.

How to tell if you have it

  • PIEPS DSP Pro Avalanche Transceiver MODEL NO. PP1127710000ALL1
  • PIEPS DSP Pro Ice Avalanche Transceiver MODEL NO. PP1127700000ALL1
  • PIEPS DSP Sport Avalanche Transceiver MODEL NO. PP1128040000ALL1

What to do

Consumers should immediately stop using the recalled avalanche transceivers and contact Black Diamond for a free replacement hardcase carrying system and user guide to be used with the recalled transceivers. Contact Black Diamond at 866-306-0865 from 9 a.m. to 4:30 p.m. MT Monday through Friday, email at dsprecall@bdel.com, online at www.blackdiamondequipment.com and click on "Safety Recall" located at the top of the webpage or https://www.blackdiamondequipment.com/en_US/content/dsp-recall/ for more information.

The hazard

According to the CPSC, the transceiver can switch modes unexpectedly when not locked or installed in the harness. When this occurs, it will prevent the transceiver from transmitting a signal and can make it difficult to locate a skier in an avalanche, which can result in severe bodily harm or death.

How to tell if you have this one

Check for the model names DSP Pro, DSP Pro Ice, or DSP Sport on the transceiver. The devices have a green/yellow, black/yellow, or clear/yellow exterior and come with a black neoprene carrying case. The model number can be found on the outside of the packaging or inside the battery door.

  • Brand
    Black Diamond
  • Product
    PIEPS DSP Pro, DSP Pro Ice, and DSP Sport Avalanche Transceivers
  • Category
    Consumer product
Based on the official CPSC remedy

What to do — step by step

  1. Stop Using It Now

    Immediately stop using the recalled avalanche transceivers to prevent potential loss of emergency signals during avalanches.

  2. Contact Black Diamond

    Reach out to Black Diamond for a free replacement hardcase carrying system and user guide to be used with the recalled transceivers.

Official remedy

What CPSC says to do

Consumers should immediately stop using the recalled avalanche transceivers and contact Black Diamond for a free replacement hardcase carrying system and user guide to be used with the recalled transceivers.

Where it went

Where it was sold

Sold nationwide.

Alaska: yesAKMaine: yesMEVermont: yesVTNew Hampshire: yesNHWashington: yesWAIdaho: yesIDMontana: yesMTNorth Dakota: yesNDMinnesota: yesMNIllinois: yesILWisconsin: yesWIMichigan: yesMINew York: yesNYRhode Island: yesRIMassachusetts: yesMAOregon: yesORNevada: yesNVWyoming: yesWYSouth Dakota: yesSDIowa: yesIAIndiana: yesINOhio: yesOHPennsylvania: yesPANew Jersey: yesNJConnecticut: yesCTCalifornia: yesCAUtah: yesUTColorado: yesCONebraska: yesNEMissouri: yesMOKentucky: yesKYWest Virginia: yesWVVirginia: yesVAMaryland: yesMDDelaware: yesDEArizona: yesAZNew Mexico: yesNMKansas: yesKSArkansas: yesARTennessee: yesTNNorth Carolina: yesNCSouth Carolina: yesSCDistrict of Columbia: yesDCOklahoma: yesOKLouisiana: yesLAMississippi: yesMSAlabama: yesALGeorgia: yesGAHawaii: yesHITexas: yesTXFlorida: yesFL

CPSC “Sold at”: “Liberty Mountain, Recreational Equipment Inc. (REI), and other specialty outdoor stores nationwide, and online at www.backcountry.com from January 2013 through November 2020 for between $300 and $450.”

Sold nationwide.

Take action

Contact Black Diamond

We’ve drafted a message you can send Black Diamond to request your refund or repair — edit it as you like.

✉️ Open in email📞 +18663060865Company site
Subject: Recall 9036 — Black Diamond PIEPS DSP Avalanche Transceivers: Risk of Lost Emergency Signals

Hello,

I own a Black Diamond PIEPS DSP Avalanche Transceivers: Risk of Lost Emergency Signals that is covered by recall 9036 from Black Diamond.

The official recall notice states: Consumers should immediately stop using the recalled avalanche transceivers and contact Black Diamond for a free replacement hardcase carrying system and user guide to be used with the recalled transceivers.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: CPSC Recall #9036 (April 12, 2021)
  • Plain-language summary written by qwen3:4b on August 3, 2026, from the official record above. Not reviewed by a person — if it conflicts with the CPSC notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official CPSC recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not CPSC or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA