Stop using nowConsumer product recall · CPSC · Published July 14, 2021
Ozone 500 Bicycles Recall: Fall and Injury Risk from Stuck Shock Springs
Academy Sports + Outdoors recalls Ozone 500 girls' and boys' 24-inch bicycles due to rear shock springs that can get stuck, causing pinches or sudden stops that lead to falls.
The rear shock spring on the bicycles can become stuck, creating a pinch point between the spring and the seat, posing a risk of injury, or causing the bicycles to stop unexpectedly, posing a fall hazard to the rider.
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✎ GovInfoNow plain-language explainer
Academy Sports + Outdoors is recalling Ozone 500 girls' and boys' 24-inch bicycles because the rear shock spring can become stuck, creating a pinch point that may cause injury or sudden stops leading to falls. Owners should stop using these bikes immediately and get a free repair or refund from any Academy Sports store. Read more at govinfonow.com/recall/2808-ozone-500-bicycles-recall-fall-and-injury-risk-from-stuck.
“Ozone 500 Bicycles Recall: Fall and Injury Risk from Stuck Shock Springs.” GovInfoNow, updated August 3, 2026. https://govinfonow.com/recall/2808-ozone-500-bicycles-recall-fall-and-injury-risk-from-stuck. Based on CPSC recall #9099 (https://www.cpsc.gov/Recalls/2021/Academy-Sports-Outdoors-Recalls-Ozone-500-Girls-and-Boys-Elevate-24-Inch-Bicycles-Due-to-Fall-and-Injury-Hazards).
Academy Sports + Outdoors recalled Ozone 500 Girls' and Boys' Elevate 24-Inch Bicycles due to fall and injury hazards, the Consumer Product Safety Commission announced on July 14, 2021. Owners should stop using the bikes and bring them to any Academy store for a free repair or refund.
How to tell if you have it
Ozone 500 Girls' Elevate 24 in Bicycles, Style Number 164538
Ozone 500 Boys' Elevate 24 in Bicycles, Style Number 164540
What to do
Consumers should immediately stop using the recalled bicycles and bring them to any Academy Sports + Outdoors store for a free repair or a full refund. Consumers can also contact Academy Sports + Outdoors toll-free at 888-922-2336 from 7 a.m. to 10 p.m. CT daily, email at customerservice@academy.com, or online at www.academy.com and click on "Product Recalls" at the bottom of the page for more information.
The hazard
The rear shock spring on the bicycles can become stuck, creating a pinch point between the spring and the seat, posing a risk of injury, or causing the bicycles to stop unexpectedly, posing a fall hazard to the rider. Academy has received one report of a person injuring their hand under the seat when the rear shock spring compressed.
Context
GovInfoNow's records show other recent recalls include Trsmima Zipline Kits and Spring Brakes (2026-07-30), Victgoal Bicycle Helmets (2026-09-10), and Luyuan X-Pro Eagle & FRP Sahara Youth ATVs (2025-12-11).
How to tell if you have this one
Check for 'Ozone 500' printed on the frame. Girls' bikes have fuchsia frames with black script; boys' bikes have black frames with red script. Look for style numbers 164538 or 164540 on the seat tube.
Brand
Academy Sports + Outdoors
Product
Ozone 500® Girls' and Boys' Elevate 24-Inch Bicycles
Category
Consumer product
Based on the official CPSC remedy
What to do — step by step
Stop Using Bicycles Now
Immediately stop using the recalled bicycles to avoid injury from a stuck shock spring causing pinches or sudden stops.
Get Free Repair or Refund
Bring the bicycle to any Academy Sports + Outdoors store for a free repair or full refund.
Contact for Replacement Shock
Contact Academy Sports + Outdoors for a replacement shock and repair instructions or a pre-paid shipping label for a full refund.
Official remedy
What CPSC says to do
Consumers should immediately stop using the recalled bicycles and bring them to any Academy Sports + Outdoors store for a free repair or a full refund. Consumers can also contact Academy Sports + Outdoors for a replacement shock and repair instructions or to receive a pre-paid shipping label to return the bicycle for a full refund.
Take action
Contact Academy Sports + Outdoors
We’ve drafted a message you can send Academy Sports + Outdoors to request your refund or repair — edit it as you like.
Subject: Recall 9099 — Academy Sports + Outdoors Ozone 500 Bicycles Recall: Fall and Injury Risk from Stuck Shock Springs
Hello,
I own a Ozone 500 Bicycles Recall: Fall and Injury Risk from Stuck Shock Springs that is covered by recall 9099 from Academy Sports + Outdoors.
The official recall notice states: Consumers should immediately stop using the recalled bicycles and bring them to any Academy Sports + Outdoors store for a free repair or a full refund. Consumers can also contact Academy Sports + Outdoors for a replacement shock and repair instructions or to receive a pre-paid shipping label to return the bicycle for a full refund.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 3, 2026, from the official record above. Not reviewed by a person — if it conflicts with the CPSC notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official CPSC recall data; we don’t issue, amend or administer recalls.