Stop using now Consumer product recall · CPSC · Published July 15, 2021

Real Flame Fire Pit Recall: Arroyo & Hideaway Fire Hazard

Real Flame recalls Arroyo and Hideaway wood burning fire pits due to a fire hazard. Stop using them immediately and contact Real Flame for a full refund.

Plain-English summary generated from official CPSC data by GovInfoNow · Published by Carlos Caban · How we make summaries

🇺🇸 CPSC recall #9101Consumer productReal Flame

Real Flame — official photo 1 — Official CPSC recall photos · click to enlarge

Real Flame — official photo 2 — Official CPSC recall photos · click to enlarge

Stop using this now

Wood stored under the unit can ignite, posing a fire hazard.

Take action

Contact the company

Call(800) 654-1704from 9 a.m. to 5 p.m. ET Monday through Friday Official pagewww.realflame.com

✎ GovInfoNow plain-language explainer

Real Flame is recalling the Arroyo and Hideaway Wood Burning Fire Pits because stored wood underneath the unit can ignite, creating a fire hazard. The company has received one report of a fire causing minor property damage, though no injuries have been reported. Consumers who purchased these items are being contacted directly by Real Flame. Read more at govinfonow.com/recall/2807-real-flame-fire-pit-recall-arroyo-hideaway-fire-hazard.

Source Summary by GovInfoNow · govinfonow.com/recall/2807-real-flame-fire-pit-recall-arroyo-hideaway-fire-hazard · Updated October 10, 2026 · Official notice: CPSC #9101

Cite this page

“Real Flame Fire Pit Recall: Arroyo & Hideaway Fire Hazard.” GovInfoNow, updated October 10, 2026. https://govinfonow.com/recall/2807-real-flame-fire-pit-recall-arroyo-hideaway-fire-hazard. Based on CPSC recall #9101 (https://www.cpsc.gov/Recalls/2021/Real-Flame-Recalls-Arroyo-and-Hideaway-Wood-Burning-Fire-Pits-Due-to-Fire-Hazard-Sold-Exclusively-at-Crate-and-Barrel-Recall-Alert).

The Consumer Product Safety Commission announced on July 15, 2021, that Real Flame is recalling Arroyo and Hideaway Wood Burning Fire Pits due to a fire hazard. Owners should stop using the units and contact Real Flame for a full refund upon removal.

How to tell if you have it

Real Flame Arroyo Fire Pit, UPC 752370060107
Real Flame Hideaway Fire Pit, UPC 752370064501

What to do

Consumers should immediately stop using the recalled Arroyo or Hideaway Wood Burning Fire Pits and contact Real Flame to arrange for removal of the fire pit in exchange for a full refund. Real Flame is contacting all known purchasers directly.

The hazard

Wood stored under the unit can ignite, posing a fire hazard. Real Flame has received one report of a fire involving minor property damage. No injuries have been reported.

Context

GovInfoNow's records show other recent recalls include Ozark Trail 1-Burner Butane Stoves (2025-11-26), Fisher & Paykel Gas Ranges (2026-04-16), and Koorlian Mattresses (2026-08-20).

How to tell if you have this one

Check if you own a black Arroyo chimenea-style fireplace (about 5 feet high, 1½ feet wide, UPC 752370060107) or a black Hideaway round wood burning fireplace (about 1½ feet high, 3 feet wide, UPC 752370064501). These were sold exclusively at Crate and Barrel for about $700 between December 2020 and May 2021.

Brand
Real Flame
Product
Arroyo and Hideaway Wood Burning Fire Pits
Category
Consumer product

Based on the official CPSC remedy

What to do — step by step

Stop using the fire pit immediately
Do not use the recalled Arroyo or Hideaway Wood Burning Fire Pits anymore due to the fire hazard.
Contact Real Flame for removal and refund
Call Real Flame at 800-654-1704 (9 a.m. to 5 p.m. ET, Mon-Fri) or visit www.realflame.com and click 'Support' to arrange for the fire pit's removal in exchange for a full refund.

Official remedy

What CPSC says to do

Where it went

Where it was sold

Sold nationwide.

CPSC “Sold at”: “Exclusively at Crate and Barrel stores nationwide and online at www.crateandbarel.com from December 2020 through May 2021 for about $700.”

Sold nationwide.

Take action

Contact Real Flame

We’ve drafted a message you can send Real Flame to request your refund or repair — edit it as you like.

✉️ Open in email📞 +18006541704 Company site

Subject: Recall 9101 — Real Flame Fire Pit Recall: Arroyo & Hideaway Fire Hazard

Hello,

I own a Real Flame Fire Pit Recall: Arroyo & Hideaway Fire Hazard that is covered by recall 9101 from Real Flame.

The official recall notice states: Consumers should immediately stop using the recalled Arroyo or Hideaway Wood Burning Fire Pits and contact Real Flame to arrange for removal of the fire pit in exchange for a full refund. Real Flame is contacting all known purchasers directly.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Link to this recall

<a href="https://govinfonow.com/recall/2807-real-flame-fire-pit-recall-arroyo-hideaway-fire-hazard">Real Flame Fire Pit Recall: Arroyo &amp; Hideaway Fire Hazard (GovInfoNow)</a>

Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

Official source: CPSC Recall #9101 (July 15, 2021)
Plain-language summary written by qwen3.6:35b-a3b on October 10, 2026, from the official record above. Not reviewed by a person — if it conflicts with the CPSC notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official CPSC recall data; we don’t issue, amend or administer recalls.