Facebook Technologies recalls Oculus Quest 2 removable foam facial interfaces due to skin irritation risks like rashes and swelling. Affected units include specific SKUs and serial numbers starting with '1WMHH' ending below '1264'.
Facebook Technologies is recalling the foam facial interfaces for Oculus Quest 2 headsets because they can cause skin irritation such as rashes, swelling, burning, and itching. This affects users who purchased the Quest 2 with the specific SKUs or serial numbers listed in the recall notice. Read more at govinfonow.com/recall/2799-oculus-quest-2-foam-facial-interfaces-cause-skin-irritation-recall.
“Oculus Quest 2 Foam Facial Interfaces Cause Skin Irritation - Recall.” GovInfoNow, updated August 3, 2026. https://govinfonow.com/recall/2799-oculus-quest-2-foam-facial-interfaces-cause-skin-irritation-recall. Based on CPSC recall #9109 (https://www.cpsc.gov/Recalls/2021/Facebook-Technologies-Recalls-Removable-Foam-Facial-Interfaces-for-Oculus-Quest-2-Virtual-Reality-Headsets-Due-to-Skin-Irritation-Hazard-Recall-Alert).
Facebook Technologies recalled removable foam facial interfaces for Oculus Quest 2 virtual reality headsets due to a skin irritation hazard, the Consumer Product Safety Commission announced on July 27, 2021. Consumers should contact Facebook Technologies to receive a free silicone cover.
Serial numbers: Headset serial numbers starting with "1WMHH" and ending with a number below "1264"
Sold at: BestBuy, GameStop, Target, Walmart, Oculus.com, Amazon.com between October 2020 and July 2021
What to do
Consumers who experience a skin irritation or reaction should immediately stop using the recalled foam facial interface, and all consumers should contact Facebook Technologies to receive a free silicone cover. Facebook Technologies is contacting all Quest 2 users directly. Consumers can call 877-960-0889 anytime or visit https://www.oculus.com/quest-2/removable-facial-interface-alert.
The hazard
The foam facial interfaces can cause facial skin irritation and reactions including rashes, swelling, burning, itching, hives, and bumps. The firm has received approximately 5,716 reports of incidents of skin irritation and approximately 45 reports of consumers that required medical attention.
How to tell if you have this one
Check the label on the retail packaging of your headset for the SKU or serial number. Serial numbers starting with '1WMHH' and ending below '1264' are affected. The foam interface is black and attached to the headset, between the headset and your face.
If you experience skin irritation, immediately stop using the recalled foam facial interface.
Contact Facebook Technologies
All consumers should contact Facebook Technologies to receive a free silicone cover replacement.
Official remedy
What CPSC says to do
Consumers who experience a skin irritation or reaction should immediately stop using the recalled foam facial interface, and all consumers should contact Facebook Technologies to receive a free silicone cover. Facebook Technologies is contacting all Quest 2 users directly.
What is the specific model of the foam facial interface being recalled?
The recalled foam facial interfaces are the black ones included with Oculus Quest 2 headsets, sold as 'Quest 2 Standard Facial Interface' or in 'Quest 2 Fit Pack'.
Take action
Contact Facebook Technologies
We’ve drafted a message you can send Facebook Technologies to request your refund or repair — edit it as you like.
Subject: Recall 9109 — Facebook Technologies Oculus Quest 2 Foam Facial Interfaces Cause Skin Irritation - Recall
Hello,
I own a Oculus Quest 2 Foam Facial Interfaces Cause Skin Irritation - Recall that is covered by recall 9109 from Facebook Technologies.
The official recall notice states: Consumers who experience a skin irritation or reaction should immediately stop using the recalled foam facial interface, and all consumers should contact Facebook Technologies to receive a free silicone cover. Facebook Technologies is contacting all Quest 2 users directly.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 3, 2026, from the official record above. Not reviewed by a person — if it conflicts with the CPSC notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official CPSC recall data; we don’t issue, amend or administer recalls.