Stop using nowConsumer product recall · CPSC · Published August 25, 2021
Razor Hovertrax 2.0 Battery Packs Fire Hazard: Stop Using Now
Razor recalls Hovertrax 2.0 hoverboards with GLW battery packs (Sept 2016-Aug 2017) due to fire risk. Stop using immediately and return for free replacement.
The lithium-ion GLW battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.
Razor is recalling Hovertrax 2.0 self-balancing hoverboards that came with GLW battery packs from September 2016 to August 2017. These battery packs can overheat and cause smoking, fire, or explosion. If you have one, stop using it immediately and contact Razor for a free replacement. Read more at govinfonow.com/recall/2774-razor-hovertrax-2-0-battery-packs-fire-hazard-stop-using.
“Razor Hovertrax 2.0 Battery Packs Fire Hazard: Stop Using Now.” GovInfoNow, updated August 3, 2026. https://govinfonow.com/recall/2774-razor-hovertrax-2-0-battery-packs-fire-hazard-stop-using. Based on CPSC recall #9134 (https://www.cpsc.gov/Recalls/2021/Razor-USA-Recalls-GLW-Battery-Packs-Sold-with-Hovertrax-2-0-Self-Balancing-Hoverboards-Due-to-Fire-Hazard).
The Consumer Product Safety Commission announced on August 25, 2021, that Razor USA is recalling GLW battery packs sold with Hovertrax 2.0 self-balancing hoverboards due to a fire hazard. Consumers should immediately stop using the products and contact Razor for instructions on obtaining a free replacement battery pack.
How to tell if you have it
Hovertrax 2.0 Self-Balancing Scooters/Hoverboards with GLW Battery Packs
What to do
Consumers should immediately stop using the recalled self-balancing scooters/hoverboards and contact Razor for instructions on how to obtain a prepaid shipping carton to send the GLW battery pack back to Razor, and to receive a free replacement battery pack. Contact Razor toll-free at 866-467-2967 from 8 a.m. to 5 p.m. PT Monday through Friday, or online at www.Razor.com and click on CPSC Safety Recalls for more information.
The hazard
The lithium-ion GLW battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding. There have been more than 20 reports of Hovertrax 2.0 Self-Balancing Hoverboards containing GLW battery packs overheating, including some reports of smoke or fire. No injuries have been reported.
Context
GovInfoNow's records show other recent recalls of similar products include Cambridge Audio Yoyo (M) Recall: Fire Hazard from Battery Overheating (2026-09-03), Belkin Power Banks & Charging Stands Recall: Fire and Burn Hazards (2025-11-13), and Wybot Robotic Pool Vacuums Recalled for Burn and Fire Hazards (2026-04-09).
How to tell if you have this one
Check for the brand name 'GLW' printed in large letters on the battery pack. The battery packs have serial numbers starting with 'GLW' on a white sticker below the barcode. The hoverboards were sold with 'Hovertrax 2.0' printed on the front.
Brand
Razor
Product
Hovertrax 2.0 Self-Balancing Scooters/Hoverboards with GLW Battery Packs
Category
Consumer product
Based on the official CPSC remedy
What to do — step by step
Stop Using Immediately
Immediately stop using the recalled hoverboards and battery packs to prevent fire or explosion.
Contact Razor for Return
Contact Razor to get instructions for sending the GLW battery pack back and receiving a free replacement.
Official remedy
What CPSC says to do
Consumers should immediately stop using the recalled self-balancing scooters/hoverboards and contact Razor for instructions on how to obtain a prepaid shipping carton to send the GLW battery pack back to Razor, and to receive a free replacement battery pack.
Where it went
Where it was sold
Sold nationwide.
Nationwide
Not listed
CPSC “Sold at”: “Walmart, Target, Toys R Us and other stores nationwide and online at Walmart.com, Amazon.com and other websites from September 2016 through 2018 for about $460.”
Sold nationwide.
Take action
Contact Razor
We’ve drafted a message you can send Razor to request your refund or repair — edit it as you like.
Subject: Recall 9134 — Razor Hovertrax 2.0 Battery Packs Fire Hazard: Stop Using Now
Hello,
I own a Razor Hovertrax 2.0 Battery Packs Fire Hazard: Stop Using Now that is covered by recall 9134 from Razor.
The official recall notice states: Consumers should immediately stop using the recalled self-balancing scooters/hoverboards and contact Razor for instructions on how to obtain a prepaid shipping carton to send the GLW battery pack back to Razor, and to receive a free replacement battery pack.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 3, 2026, from the official record above. Not reviewed by a person — if it conflicts with the CPSC notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official CPSC recall data; we don’t issue, amend or administer recalls.