Stop using nowConsumer product recall · CPSC · Published September 2, 2021
StepUp Sidekick Learning Towers Recall: Fall Hazard Risk
Step2 recalls StepUp Sidekick Learning Towers due to fall hazard from loose storage tray. Affected units have specific model numbers and manufacture codes. Consumers should stop using and get refund or credit.
“StepUp Sidekick Learning Towers Recall: Fall Hazard Risk.” GovInfoNow, updated August 3, 2026. https://govinfonow.com/recall/2770-stepup-sidekick-learning-towers-recall-fall-hazard-risk. Based on CPSC recall #9138 (https://www.cpsc.gov/Recalls/2021/Step2-Recalls-StepUp-Sidekick-Learning-Towers-Due-to-Fall-Hazard-Recall-Alert).
The Consumer Product Safety Commission announced on Sept. 2, 2021, that Step2 is recalling StepUp Sidekick Learning Towers due to a fall hazard. Consumers should stop using the product immediately and contact Step2 for a refund or credit.
How to tell if you have it
StepUp Sidekick Learning Towers
Model number 4134
Manufacture codes 10-2020, 3-2021, and 5-2021
Sold at Step2.com and Amazon.com in May 2021 for about $100
What to do
Consumers should immediately stop using the recalled StepUp Sidekick Learning Tower and contact Step2 for a full refund or a credit on Step2.com of equivalent value or an Amazon gift card, if purchased via Amazon.com. Contact Step2 at 800-347-8372 between 8 a.m. and 5 p.m. ET Monday through Friday, or online at www.step2.com.
The hazard
The storage tray with cup holders and step can come loose from the tower, posing a fall hazard to the child. Step2 has received 20 reports of the storage trays or steps coming loose from the tower, including one child sustaining minor bruises after falling from the tower.
Context
GovInfoNow's records show The Step2 Company LLC has three other recalls on record since Nov. 27, 2012. Other recent recalls of similar products include Little Partners Grow 'N Stow Folding Learning Towers (Nov. 20, 2025), Guidecraft Kitchen Helper Towers (May 14, 2026), and Wiifo Children's Tower Stool (April 23, 2026).
How to tell if you have this one
Check the removable seat/step for a manufacture code: 10-2020, 3-2021, or 5-2021. The model number "4134" is molded into the bottom of the tower.
Brand
Step2
Product
StepUp Sidekick Learning Towers
Category
Consumer product
Based on the official CPSC remedy
What to do — step by step
Stop Using It Now
Immediately stop using the recalled StepUp Sidekick Learning Tower to prevent fall hazards.
Contact Step2 for Refund
Contact Step2 for a full refund or credit on Step2.com of equivalent value or an Amazon gift card if purchased via Amazon.com.
Official remedy
What CPSC says to do
Consumers should immediately stop using the recalled StepUp Sidekick Learning Tower and contact Step2 for a full refund or a credit on Step2.com of equivalent value or an Amazon gift card, if purchased via Amazon.com.
Take action
Contact Step2
We’ve drafted a message you can send Step2 to request your refund or repair — edit it as you like.
Subject: Recall 9138 — Step2 StepUp Sidekick Learning Towers Recall: Fall Hazard Risk
Hello,
I own a StepUp Sidekick Learning Towers Recall: Fall Hazard Risk that is covered by recall 9138 from Step2.
The official recall notice states: Consumers should immediately stop using the recalled StepUp Sidekick Learning Tower and contact Step2 for a full refund or a credit on Step2.com of equivalent value or an Amazon gift card, if purchased via Amazon.com.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 3, 2026, from the official record above. Not reviewed by a person — if it conflicts with the CPSC notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official CPSC recall data; we don’t issue, amend or administer recalls.