Stop using nowConsumer product recall · CPSC · Published December 15, 2021
Pacific Cycle Schwinn Tone E-Scooters Recall: Fall and Injury Hazards
Pacific Cycle recalls Schwinn Tone Electric Scooters due to handlebar grips that can loosen or crack, causing falls and injuries. Consumers must stop using and get a free repair kit or return the scooter.
Pacific Cycle is recalling all Schwinn Tone Electric Scooters (Tone 1, 2, and 3 models) because their handlebar grips can loosen or crack, leading to falls and injuries. This recall affects consumers who own these scooters and requires immediate action to prevent harm. Read more at govinfonow.com/recall/2722-pacific-cycle-schwinn-tone-e-scooters-recall-fall-and-injury.
“Pacific Cycle Schwinn Tone E-Scooters Recall: Fall and Injury Hazards.” GovInfoNow, updated August 3, 2026. https://govinfonow.com/recall/2722-pacific-cycle-schwinn-tone-e-scooters-recall-fall-and-injury. Based on CPSC recall #9186 (https://www.cpsc.gov/Recalls/2022/Pacific-Cycle-Recalls-Schwinn-Electric-Scooters-Due-to-Fall-and-Injury-Hazards).
Pacific Cycle recalled Schwinn Tone Electric Scooters on Dec. 15, 2021, due to fall and injury hazards from loosening or cracking handlebar grips, the CPSC announced. Consumers should stop using the scooters immediately and contact Pacific Cycle for a free repair kit.
How to tell if you have it
Schwinn Tone Electric Scooter (Tone 1, Tone 2, Tone 3 models)
Black or white color
"T" handlebar design
Approximately two-foot-long board
Serial number located on the bottom of the board
Sold at bicycle shops nationwide and online at schwinnbikes.com and amazon.com
Sold from May 2020 through February 2021
Price between $350 to $550
What to do
Consumers should immediately stop using the recalled e-scooters and contact Pacific Cycle for a free repair kit. Consumers will need to provide the serial number of their scooter and a mailing address. Alternatively, consumers can ship the e-scooter back to Pacific Cycle for repair at no cost.
The hazard
The e-scooter's handlebar grips can loosen or crack, posing fall and injury hazards. Pacific Cycle has received nine reports of loosened or cracked handlebars which include one report of an injury where bruising and abrasions occurred when a consumer fell from the e-scooter while riding after the handlebar broke.
Context
GovInfoNow's records show Mast Work Handicraft Co. Ltd., of China has 1 other recall on record since 2021-12-10, specifically the Target Recalls Letters to Santa Mailbox on 2021-12-10 due to sharp mail slot laceration hazard. Other recent recalls of similar products include Schwinn Ovation Bicycle Child Carriers (2025-12-18), Specialized Turbo Como SL Bikes (2026-03-19), and Konges Sløjd Scooter (2025-11-06).
How to tell if you have this one
Check for the "T" handlebar and a two-foot-long board. The serial number is on the bottom of the board. The scooters come in black or white.
Brand
Pacific Cycle
Product
Schwinn Tone Electric Scooters (e-scooters)
Category
Consumer product
Based on the official CPSC remedy
What to do — step by step
Stop Using It Now
Immediately stop using the recalled Schwinn Tone Electric Scooters to prevent falls and injuries.
Get Free Repair Kit
Contact Pacific Cycle to get a free repair kit that includes tools and instructions for fixing the handlebar grips.
Ship for Repair
Alternatively, ship the scooter back to Pacific Cycle for repair at no cost to you.
Official remedy
What CPSC says to do
Consumers should immediately stop using the recalled e-scooters and contact Pacific Cycle for a free repair kit. Consumers will need to provide the serial number of their scooter and a mailing address. The repair kit can be installed by the consumer and includes all required tools and instructions, which are also available in video format. Pacific Cycle estimates it will take consumers between five and ten minutes to install. Alternatively, consumers can ship the e-scooter back to Pacific Cycle for repair, at no cost to the consumer.
Where it went
Where it was sold
Sold nationwide.
Nationwide
Not listed
CPSC “Sold at”: “Bicycle shops nationwide and online at schwinnbikes.com and amazon.com, from May 2020 through February 2021 for between $350 to $550.”
Sold nationwide.
Take action
Contact Pacific Cycle
We’ve drafted a message you can send Pacific Cycle to request your refund or repair — edit it as you like.
Subject: Recall 9186 — Pacific Cycle Schwinn Tone E-Scooters Recall: Fall and Injury Hazards
Hello,
I own a Pacific Cycle Schwinn Tone E-Scooters Recall: Fall and Injury Hazards that is covered by recall 9186 from Pacific Cycle.
The official recall notice states: Consumers should immediately stop using the recalled e-scooters and contact Pacific Cycle for a free repair kit. Consumers will need to provide the serial number of their scooter and a mailing address. The repair kit can be installed by the consumer and includes all required tools and instructions, which are also available in video format. Pacific Cycle estimates it will take consumers between five and ten minutes to install. Alternatively, consumers can ship the e-scooter back to Pacific Cycle for repair, at no cost to the consumer.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 3, 2026, from the official record above. Not reviewed by a person — if it conflicts with the CPSC notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official CPSC recall data; we don’t issue, amend or administer recalls.