A faulty drain motor in the air conditioners can ignite the plastic enclosure of the unit, posing fire and burn hazards to consumers and risk of serious injury or death.
Royal Sovereign is recalling certain portable air conditioners because a faulty drain motor can ignite the plastic enclosure, creating a serious fire and burn hazard. The company has reported one death from smoke inhalation and two injuries linked to these units. Consumers are instructed to stop using the product immediately to avoid risk of shock, electrocution, or death. Read more at govinfonow.com/recall/2717-royal-sovereign-portable-ac-recall-fire-and-burn-hazard.
“Royal Sovereign Portable AC Recall: Fire and Burn Hazard.” GovInfoNow, updated October 10, 2026. https://govinfonow.com/recall/2717-royal-sovereign-portable-ac-recall-fire-and-burn-hazard. Based on CPSC recall #9193 (https://www.cpsc.gov/Recalls/2022/Royal-Sovereign-Recalls-Portable-Air-Conditioners-Due-to-Fire-and-Burn-Hazards-One-Death-Reported).
The Consumer Product Safety Commission announced on Dec. 22, 2021, that Royal Sovereign is recalling portable air conditioners due to fire and burn hazards linked to a faulty drain motor. Consumers should stop using the units immediately and contact the company for a pro-rated refund.
Sold at Amazon.com and in Sears, COSTCO, Home Depot, BJ's Wholesale Club, and Best Buy stores nationwide from March 2008 through August 2014
What to do
Consumers should immediately stop using the recalled portable air conditioners, unplug the unit, follow the instructions online at www.Recall-PAC3012.com for properly severing the electrical cord rendering the unit unusable, and contact Royal Sovereign for a pro-rated refund based on the age of the portable air conditioner. Contact Royal Sovereign toll-free at 833-947-3699 from 9 a.m. to 5 p.m. ET, Monday through Friday, or online at www.Recall-PAC3012.com or https://www.royalsovereign.com and click on "Recall Information" at the top of the page for more information.
The hazard
A faulty drain motor in the air conditioners can ignite the plastic enclosure of the unit, posing fire and burn hazards to consumers and risk of serious injury or death. Royal Sovereign is aware of 11 reports of the portable air conditioners catching fire or smoking during use resulting in over $1 million in property damage, two injuries and one death due to smoke inhalation.
Context
GovInfoNow's records show other recent recalls of similar products include Frigidaire Minifridges with Fire/Burn Hazard (2026-01-15), Belkin Power Banks & Charging Stands Recall: Fire and Burn Hazards (2025-11-13), and Airedale Heat Pump Recall: Fire Hazard from Ventilation Fans (2026-08-20).
How to tell if you have this one
Check the name plate sticker on the back of the portable air conditioner for model numbers PAC-3012, PAC-3012 RB, ARP-3012, ARP-3012 KIT, ARP-3012S, ARP-3014, or ARP-3014 SC.
Brand
Royal Sovereign
Product
Royal Sovereign/Royal Centurian portable air conditioners
Category
Consumer product
Based on the official CPSC remedy
What to do — step by step
Stop using the unit
Immediately cease operation of the recalled portable air conditioner to prevent fire or burn hazards.
Unplug the device
Disconnect the unit from power to reduce the risk of shock, electrocution, or death.
Sever the electrical cord
Follow the instructions at www.Recall-PAC3012.com to properly sever the electrical cord, rendering the unit unusable.
Contact Royal Sovereign for a refund
Call 833-947-3699 or visit www.Recall-PAC3012.com to request a pro-rated refund based on the age of the unit.
Official remedy
What CPSC says to do
Consumers should immediately stop using the recalled portable air conditioners, unplug the unit, follow the instructions online at www.Recall-PAC3012.com for properly severing the electrical cord rendering the unit unusable, and contact Royal Sovereign for a pro-rated refund based on the age of the portable air conditioner. Failure to unplug the unit could result in shock, electrocution, or death.
Where it went
Where it was sold
Sold nationwide.
Nationwide
Not listed
CPSC “Sold at”: “The recalled portable air conditioners were sold online at Amazon.com and in Sears, COSTCO, Home Depot, BJ's Wholesale Club, and Best Buy stores nationwide from March 2008 through August 2014 for about $290.”
Subject: Recall 9193 — Royal Sovereign Portable AC Recall: Fire and Burn Hazard
Hello,
I own a Royal Sovereign Portable AC Recall: Fire and Burn Hazard that is covered by recall 9193 from Royal Sovereign.
The official recall notice states: Consumers should immediately stop using the recalled portable air conditioners, unplug the unit, follow the instructions online at www.Recall-PAC3012.com for properly severing the electrical cord rendering the unit unusable, and contact Royal Sovereign for a pro-rated refund based on the age of the portable air conditioner. Failure to unplug the unit could result in shock, electrocution, or death.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3.6:35b-a3b on October 10, 2026, from the official record above. Not reviewed by a person — if it conflicts with the CPSC notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official CPSC recall data; we don’t issue, amend or administer recalls.