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Stop using now Consumer product recall · CPSC · Published December 23, 2021

Polaris RZR and GENERAL Recreational Vehicles: Steering Wheel Crash Hazard

Polaris recalls 2020-2022 RZR and GENERAL off-road vehicles with steering wheel separation risk. Owners must stop using and get free repairs to prevent crashes.

🇺🇸 CPSC recall #9197Consumer productPolaris
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✎ GovInfoNow plain-language explainer

Polaris is recalling certain 2020-2022 RZR and GENERAL recreational off-road vehicles because the steering wheel can separate, causing loss of control and crashes. This affects vehicles with specific model years and configurations, and owners must stop using them immediately to avoid injury. Read more at govinfonow.com/recall/2711-polaris-rzr-and-general-recreational-vehicles-steering-wheel-crash-hazard.

Source Summary by GovInfoNow · govinfonow.com/recall/2711-polaris-rzr-and-general-recreational-vehicles-steering-wheel-crash-hazard · Updated August 3, 2026 · Official notice: CPSC #9197

Cite this page

“Polaris RZR and GENERAL Recreational Vehicles: Steering Wheel Crash Hazard.” GovInfoNow, updated August 3, 2026. https://govinfonow.com/recall/2711-polaris-rzr-and-general-recreational-vehicles-steering-wheel-crash-hazard. Based on CPSC recall #9197 (https://www.cpsc.gov/Recalls/2022/Polaris-Recalls-Recreational-Off-Road-Vehicles-Due-to-Crash-Hazard-Recall-Alert).

The CPSC announced on Dec. 23, 2021, that Polaris is recalling recreational off-road vehicles due to a crash hazard caused by steering wheel separation. Owners should stop using the vehicles and contact a Polaris dealer for a free repair.

How to tell if you have it

  • Polaris RZR TURBO S Velocity, 2021
  • Polaris RZR TURBO S 4 Velocity, 2021
  • Polaris RZR XP 1000, 2020-2022
  • Polaris RZR XP 4 1000, 2021-2022
  • Polaris RZR XP Turbo, 2021
  • Polaris RZR XP 4 Turbo, 2021
  • Polaris GENERAL 1000, 2021-2022
  • Polaris GENERAL 4 1000, 2022
  • Polaris GENERAL XP 1000, 2021-2022
  • Polaris GENERAL XP 4 1000, 2020-2022

What to do

Consumers should immediately stop using the recalled vehicles and contact a Polaris dealer to schedule a free repair, including the installation of a new steering wheel. Polaris can be reached at 800-765-2747 from 7 a.m. to 7 p.m. CT, Monday through Friday, or online at www.polaris.com.

The hazard

The steering wheel can separate and result in a loss of control, posing a crash hazard. Polaris has received 33 reports of broken or cracked steering wheel spokes, including five reports of rollovers and two reports of injuries.

Context

GovInfoNow's records show other recent recalls of similar products include Polaris 2025-2026 Ranger XP 1000 Vehicles Recall: Fire Hazard Risk of Serious Injury (2025-10-30), Kawasaki 2026 Teryx4 H2/Teryx5 H2 Recalls: Drive Converter Sheave Breakage Risk (2026-06-11), and Yamazuki Youth ATVs Recalled: Crash Hazard from Faulty Brakes and Speed Limiter (2026-08-13).

How to tell if you have this one

Check for Polaris stamped on the front grille and model name on the chassis side. The vehicles include specific model years (2020-2022 for RZR XP 1000, 2021-2022 for RZR XP 4 1000, etc.) and colors like black, blue, or white.

  • Brand
    Polaris
  • Product
    Polaris RZR and GENERAL Recreational Off-Road Vehicles
  • Category
    Consumer product
Based on the official CPSC remedy

What to do — step by step

  1. Stop Using Vehicle Now

    Immediately stop riding the recalled Polaris recreational off-road vehicles as they pose a crash hazard.

  2. Contact Dealer for Repair

    Schedule a free repair with a Polaris dealer to install a new steering wheel.

Official remedy

What CPSC says to do

Consumers should immediately stop using the recalled vehicles and contact a Polaris dealer to schedule a free repair, including the installation of a new steering wheel. Polaris has notified consumers to stop riding the vehicle. Polaris will be contacting all registered owners directly to provide more details about the repair.

Where it went

Where it was sold

Sold nationwide.

Alaska: yesAKMaine: yesMEVermont: yesVTNew Hampshire: yesNHWashington: yesWAIdaho: yesIDMontana: yesMTNorth Dakota: yesNDMinnesota: yesMNIllinois: yesILWisconsin: yesWIMichigan: yesMINew York: yesNYRhode Island: yesRIMassachusetts: yesMAOregon: yesORNevada: yesNVWyoming: yesWYSouth Dakota: yesSDIowa: yesIAIndiana: yesINOhio: yesOHPennsylvania: yesPANew Jersey: yesNJConnecticut: yesCTCalifornia: yesCAUtah: yesUTColorado: yesCONebraska: yesNEMissouri: yesMOKentucky: yesKYWest Virginia: yesWVVirginia: yesVAMaryland: yesMDDelaware: yesDEArizona: yesAZNew Mexico: yesNMKansas: yesKSArkansas: yesARTennessee: yesTNNorth Carolina: yesNCSouth Carolina: yesSCDistrict of Columbia: yesDCOklahoma: yesOKLouisiana: yesLAMississippi: yesMSAlabama: yesALGeorgia: yesGAHawaii: yesHITexas: yesTXFlorida: yesFL

CPSC “Sold at”: “Polaris dealers nationwide from July 2021 through October 2021 for between $18,600 and $28,900.”

Sold nationwide.

✎ GovInfoNow

Questions people ask

Which models are affected?

The recall includes 2020-2022 RZR XP 1000, 2021-2022 RZR XP 4 1000, 2021 RZR TURBO S Velocity, 2021 RZR TURBO S 4 Velocity, 2021 RZR XP Turbo, 2021 RZR XP 4 Turbo, 2021-2022 GENERAL 1000, 2022 GENERAL 4 1000, and 2020-2022 GENERAL XP 4 1000.

Take action

Contact Polaris

We’ve drafted a message you can send Polaris to request your refund or repair — edit it as you like.

Subject: Recall 9197 — Polaris RZR and GENERAL Recreational Vehicles: Steering Wheel Crash Hazard

Hello,

I own a Polaris RZR and GENERAL Recreational Vehicles: Steering Wheel Crash Hazard that is covered by recall 9197 from Polaris.

The official recall notice states: Consumers should immediately stop using the recalled vehicles and contact a Polaris dealer to schedule a free repair, including the installation of a new steering wheel. Polaris has notified consumers to stop riding the vehicle. Polaris will be contacting all registered owners directly to provide more details about the repair.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: CPSC Recall #9197 (December 23, 2021)
  • Plain-language summary written by qwen3:4b on August 3, 2026, from the official record above. Not reviewed by a person — if it conflicts with the CPSC notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official CPSC recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not CPSC or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA