Stop using now Consumer product recall · CPSC · Published February 17, 2022

Zeno Infant Walkers Recall: Fall and Entrapment Hazards

Zeno recalls infant walkers that can fit through doorways and cause serious injury due to fall and entrapment risks. Consumers must stop using and return the walker for a full refund.

Plain-English summary generated from official CPSC data by GovInfoNow · Published by Carlos Caban · How we make summaries

🇺🇸 CPSC recall #9241Consumer productZeno

Zeno — official photo 1 — Official CPSC recall photos · click to enlarge

Zeno — official photo 2 — Official CPSC recall photos · click to enlarge

Stop using this now

The infant walkers fail to meet the federal safety standard. They can fit through a standard doorway and are not designed to stop at the edge of a step as required by the federal safety standard. The walkers also have leg openings that allow the child to slip down until the child's head can become entrapped at the neck. Babies using these walkers can be seriously injured or killed.

Take action

Contact the company & request your remedy

Emailcs@zeno999.com Also emailsally@zeno999.com

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✎ GovInfoNow plain-language explainer

Zeno is recalling infant walkers that can fit through standard doorways and pose a risk of serious injury or death from falls or entrapment. Owners should stop using these walkers immediately and return them for a full refund. Read more at govinfonow.com/recall/2667-zeno-infant-walkers-recall-fall-and-entrapment-hazards.

Source Summary by GovInfoNow · govinfonow.com/recall/2667-zeno-infant-walkers-recall-fall-and-entrapment-hazards · Updated August 3, 2026 · Official notice: CPSC #9241

Cite this page

“Zeno Infant Walkers Recall: Fall and Entrapment Hazards.” GovInfoNow, updated August 3, 2026. https://govinfonow.com/recall/2667-zeno-infant-walkers-recall-fall-and-entrapment-hazards. Based on CPSC recall #9241 (https://www.cpsc.gov/Recalls/2022/Zeno-Recalls-Infant-Walkers-Due-to-Fall-and-Entrapment-Hazards-Recall-Alert).

Zeno Inc. recalled collapsible infant walkers due to fall and entrapment hazards that can cause serious injury or death, according to the Consumer Product Safety Commission (CPSC). The recall was announced on Feb. 17, 2022. Owners should stop using the walkers and contact Zeno via email for a free return shipping label and full refund.

How to tell if you have it

Brand: Zeno
Product: Collapsible infant walkers with adjustable height settings
Frame colors: Black, teal, pink or gray
Seat colors: Gray or black
Tray colors: White, teal or pink
Features: Some styles have toy attachments, a push handle, and "Babywalker" stitched on the seat back
Sold at: Walmart.com online from October 2018 through August 2021
Price: Between $130 and $160

What to do

Consumers should immediately stop using the recalled infant walkers and contact Zeno via e-mail to receive a shipping label to return the infant walker free of charge. Upon receipt of the infant walker, consumers will be issued a full refund of the purchase price.

The hazard

The infant walkers fail to meet the federal safety standard because they can fit through a standard doorway and are not designed to stop at the edge of a step. The leg openings allow children to slip down until their heads become entrapped at the neck, posing a risk of serious injury or death. None reported.

Context

GovInfoNow's records show other recent recalls of similar products include Romorgniz Six-Drawer Dresser Recall: Tip-Over Hazard (2026-10-08), Mikario Trading Baby Gyms Recall: Suffocation Risk from Floor Mats (2026-01-22), and Romorgniz 12-Drawer Fabric Dressers Recall: Tip-Over and Entrapment Risks (2026-07-23).

How to tell if you have this one

Look for Zeno infant walkers with a black, teal, pink, or gray frame; gray or black seat; and white, teal, or pink tray. Some models have toy attachments, a push handle, and "Babywalker" stitched on the seat back.

Brand
Zeno
Product
Infant Walkers
Category
Consumer product

Based on the official CPSC remedy

What to do — step by step

Stop Using It Now
Immediately stop using the recalled infant walkers to prevent serious injury or death.
Return the Walker
Contact Zeno via email to receive a shipping label for free return of the walker.
Get Refund
Upon receiving the walker, you will be issued a full refund of the purchase price.

Official remedy

What CPSC says to do

Take action

Contact Zeno

We’ve drafted a message you can send Zeno to request your refund or repair — edit it as you like.

✉️ Open in email

Subject: Recall 9241 — Zeno Infant Walkers Recall: Fall and Entrapment Hazards

Hello,

I own a Zeno Infant Walkers Recall: Fall and Entrapment Hazards that is covered by recall 9241 from Zeno.

The official recall notice states: Consumers should immediately stop using the recalled infant walkers and contact Zeno via e-mail to receive a shipping label to return the infant walker free of charge. Upon receipt of the infant walker, consumers will be issued a full refund of the purchase price. Zeno is notifying all known purchasers directly.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Link to this recall

<a href="https://govinfonow.com/recall/2667-zeno-infant-walkers-recall-fall-and-entrapment-hazards">Zeno Infant Walkers Recall: Fall and Entrapment Hazards (GovInfoNow)</a>

Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

Official source: CPSC Recall #9241 (February 17, 2022)
Plain-language summary written by qwen3:4b on August 3, 2026, from the official record above. Not reviewed by a person — if it conflicts with the CPSC notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official CPSC recall data; we don’t issue, amend or administer recalls.