Stop using nowConsumer product recall · CPSC · Published August 31, 2023
Polaris MATRYX PRO RMK and MATRYX RMK KHAOS Snowmobiles Recall: Handlebar Puncture Hazard
Polaris recalls 2022-2023 MATRYX PRO RMK and MATRYX RMK KHAOS snowmobiles due to handlebar hooks causing punctures and serious injury risks in crashes. Owners must stop using and get free handlebar hook repairs.
The handlebar hooks on the recalled snowmobiles pose a puncture hazard and risk of serious injury if the rider's body impacts the handlebar hook during a crash.
Polaris is recalling 2022-2023 MATRYX PRO RMK and MATRYX RMK KHAOS snowmobiles because the handlebar hooks can cause punctures and serious injury if a rider crashes into them. This hazard means riders should stop using these models immediately to avoid potential injury. Read more at govinfonow.com/recall/2210-polaris-matryx-pro-rmk-and-matryx-rmk-khaos-snowmobiles-recall.
“Polaris MATRYX PRO RMK and MATRYX RMK KHAOS Snowmobiles Recall: Handlebar Puncture Hazard.” GovInfoNow, updated August 3, 2026. https://govinfonow.com/recall/2210-polaris-matryx-pro-rmk-and-matryx-rmk-khaos-snowmobiles-recall. Based on CPSC recall #9702 (https://www.cpsc.gov/Recalls/2023/Polaris-Recalls-MATRYX-PRO-RMK-and-MATRYX-RMK-KHAOS-Snowmobiles-Due-to-Serious-Injury-Hazard-Recall-Alert).
Polaris Industries Inc. recalled MATRYX PRO RMK and MATRYX RMK KHAOS snowmobiles due to a puncture hazard from handlebar hooks that can cause serious injury during crashes, the Consumer Product Safety Commission announced on Aug. 31, 2023.
How to tell if you have it
Polaris Model Year 2022-2023 MATRYX PRO RMK
Polaris Model Year 2022-2023 MATRYX RMK KHAOS
What to do
Consumers should immediately stop using the recalled snowmobiles and contact Polaris or an authorized Polaris dealer to schedule a free repair. Polaris is offering consumers free replacement handlebar hooks that can be self-installed or installed by an authorized Polaris dealer.
The hazard
The handlebar hooks on the recalled snowmobiles pose a puncture hazard and risk of serious injury if the rider's body impacts the handlebar hook during a crash. The firm has received four reports of puncture wounds caused by impact with the handlebar hooks.
Context
GovInfoNow's records show Polaris Industries Inc. has 27 other recalls on record since Feb. 17, 2022. Other recent recalls include a 2025-10-30 fire hazard alert for Ranger XP 1000 vehicles and a 2025-06-18 fire hazard notice for Ranger XP Kinetic models. Similar recent recalls of other products include a 2025-11-06 wheel detachment hazard for Konges Sløjd scooters, a 2026-03-19 fall hazard for Specialized Turbo Como SL bikes, and a 2026-03-26 fall hazard for Petzl Nomic ice climbing axes.
How to tell if you have this one
Check for "POLARIS" or "KHAOS" stamped on the front side paneling. The VIN and model number are on the right side of the vehicle's frame. You can also check if your snowmobile is included in recalls using Polaris's online tool.
Brand
Polaris
Product
Polaris Snowmobiles, Model Year 2022-2023 MATRYX PRO RMK and MATRYX RMK KHAOS
Category
Consumer product
Based on the official CPSC remedy
What to do — step by step
Stop Using It Now
Immediately stop using the recalled snowmobiles to prevent potential injury from handlebar hook punctures.
Schedule Repair
Contact Polaris or an authorized dealer to schedule a free repair for the handlebar hook.
Get Replacement Hook
Polaris will provide free replacement handlebar hooks that can be self-installed or installed by a dealer.
Official remedy
What CPSC says to do
Consumers should immediately stop using the recalled snowmobiles and contact Polaris or an authorized Polaris dealer to schedule a free repair. Polaris is offering consumers free replacement handlebar hooks that can be self-installed or installed by an authorized Polaris dealer. Polaris is notifying all dealers and registered owners directly.
Where it went
Where it was sold
Sold nationwide.
Nationwide
Not listed
CPSC “Sold at”: “Polaris dealers nationwide from December 2019 through April 2023 for between $13,300 and $22,000.”
Sold nationwide.
Take action
Contact Polaris
We’ve drafted a message you can send Polaris to request your refund or repair — edit it as you like.
Subject: Recall 9702 — Polaris MATRYX PRO RMK and MATRYX RMK KHAOS Snowmobiles Recall: Handlebar Puncture Hazard
Hello,
I own a Polaris MATRYX PRO RMK and MATRYX RMK KHAOS Snowmobiles Recall: Handlebar Puncture Hazard that is covered by recall 9702 from Polaris.
The official recall notice states: Consumers should immediately stop using the recalled snowmobiles and contact Polaris or an authorized Polaris dealer to schedule a free repair. Polaris is offering consumers free replacement handlebar hooks that can be self-installed or installed by an authorized Polaris dealer. Polaris is notifying all dealers and registered owners directly.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 3, 2026, from the official record above. Not reviewed by a person — if it conflicts with the CPSC notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official CPSC recall data; we don’t issue, amend or administer recalls.