Lower risk Medical device recall · FDA · Published August 21, 2026

Philips Spectral CT 7500 RT Software Issues May Cause Image Artifacts

Philips recalls Spectral CT 7500 RT systems with specific software versions and model numbers due to potential image artifacts and incorrect slice thickness. Affected units may require software updates to prevent safety issues.

Plain-English summary generated from official FDA data by GovInfoNow · Published by Carlos Caban · How we make summaries

🇺🇸 FDA recall #Z-0078-2027Medical device Philips ›

Lower-risk recall

Software issues may affect the safety and performance of Spectral CT system(s). The issues may result in image artifacts, wrong slice thickness, or unintended system motion.

✎ GovInfoNow plain-language explainer

Philips is recalling Spectral CT 7500 RT medical imaging systems with certain software versions and model numbers. These systems may produce image artifacts or incorrect slice thicknesses, which could affect diagnostic accuracy and patient safety. Read more at govinfonow.com/recall/1629549-philips-medical-systems-recalls-spectral-ct-and-spectral-ct-7500.

Source Summary by GovInfoNow · govinfonow.com/recall/1629549-philips-medical-systems-recalls-spectral-ct-and-spectral-ct-7500 · Updated October 21, 2026 · FDA enforcement record: FDA #Z-0078-2027

Cite this page

“Philips Spectral CT 7500 RT Software Issues May Cause Image Artifacts.” GovInfoNow, updated October 21, 2026. https://govinfonow.com/recall/1629549-philips-medical-systems-recalls-spectral-ct-and-spectral-ct-7500. Based on FDA recall #Z-0078-2027 (https://api.fda.gov/device/enforcement.json?search=recall_number:%22Z-0078-2027%22&limit=1).

The FDA announced on Aug. 21, 2026, that Philips Medical Systems is recalling Spectral CT and Spectral CT 7500 RT systems due to software issues that may affect safety and performance. Owners should contact Philips for a remedy.

How to tell if you have it

Brand: Philips
Product: Spectral CT and Spectral CT 7500 RT
Software Version Numbers: 5.2.X (U.S.); 5.0.X, 5.2.X, 5.4.X (Outside U.S.)
Model Number: 728333 (U.S. and Outside U.S.)
Model Number: 728340 (Outside U.S.)
Model Number: 728344 (Outside U.S.)
Model Number: 728345 (Outside U.S.)

The hazard

According to the FDA, software issues may affect the safety and performance of Spectral CT systems. The issues may result in image artifacts, wrong slice thickness, or unintended system motion.

Context

GovInfoNow's records show Philips Medical Systems has issued five other recalls since Feb. 11, 2022. Other recent recalls of similar products include Philips Spectral CT on Rails Software Issues: Potential Gantry Stuck During Scans (2026-03-07) and Philips CT Scanners May Need Manual Trigger for Bolus Tracking (2026-06-11). Other recent recalls of similar products include Philips Ingenuity CT Scanners: Unintended Radiation Risk (2026-08-07), Philips Brilliance CT Scanners: Unintended Radiation Risk in Software 4.1.10.x (2026-08-07), and Philips Spectral CT 7500 Scanner May Cause Extra Radiation Exposure (2026-08-18).

How to tell if you have this one

Check for model numbers 728333 (U.S.), 728340, 728344, or 728345 (Outside U.S.) and software versions 5.0.X, 5.2.X, or 5.4.X (Outside U.S.) or 5.2.X (U.S.).

Brand
Philips
Category
Medical device

Based on the official FDA remedy

What to do — step by step

Check Software Version
Verify your system's software version by contacting Philips support or checking the device's settings.
Contact Philips Support
Reach out to Philips for guidance on whether your unit is affected and if a software update is needed.

Where it went and when

Where it was distributed

Distributed nationwide and abroad; the notice names 20 states.

FDA distribution: “Worldwide - US Nationwide distribution in the states of AR, AZ, CA, CO, FL, GA, HI, IL, IN, KY, MA, MD, MN, NC, NY, OH, PA, TX, VA, WV and the countries of Australia, Austria, Belgium, Bulgaria, China, Croatia, Czech Republic, Denmark,…” States read from FDA’s own wording; “not listed” means the notice does not name it.

Named in the notice: Arizona, Arkansas, California, Colorado, Florida, Georgia, Hawaii, Illinois, Indiana, Kentucky, Maryland, Massachusetts, Minnesota, New York, North Carolina, Ohio, Pennsylvania, Texas, Virginia, West Virginia.

Recall timeline

FDA published this recall 54 days after the firm started it.

Aug 21, 2026Firm started the recall
Oct 2, 2026FDA classified it Class II
Oct 14, 2026Published in FDA’s Enforcement Report
Oct 21, 2026Added to GovInfoNow

Dates from the agency record only; steps without a date are left out.

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Link to this recall

<a href="https://govinfonow.com/recall/1629549-philips-medical-systems-recalls-spectral-ct-and-spectral-ct-7500">Philips Spectral CT 7500 RT Software Issues May Cause Image Artifacts (GovInfoNow)</a>

Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

Official source: FDA Recall #Z-0078-2027 (August 21, 2026) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-0078-2027 to see it in context.
Plain-language summary written by qwen3:4b on October 21, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.