Thomas Built SAF-T-LINER HDX2 Recall: Door Latch Failure Risk
DTNA recalls certain 2026-2027 Thomas Built SAF-T-LINER HDX2 buses due to entrance door latch failures. Free dealer repair available.
Stop using this now
A door that fails to open or close increases the risk of injury to occupants in a crash.
What happened, in plain English
Daimler Trucks North America is recalling specific 2026 and 2027 model year Thomas Built SAF-T-LINER HDX2 transit buses because the entrance door might not open or close properly when the switch is used. This malfunction creates a safety risk for passengers during a crash. Dealers will replace the door relay on these vehicles at no cost to the owner. Read more at govinfonow.com/recall/1365122-thomas-built-saf-t-liner-hdx2-recall-door-latch-failure.
Source Summary by GovInfoNow · govinfonow.com/recall/1365122-thomas-built-saf-t-liner-hdx2-recall-door-latch-failure · Updated October 9, 2026 · Official notice: NHTSA #26V408000
Cite this page
“Thomas Built SAF-T-LINER HDX2 Recall: Door Latch Failure Risk.” GovInfoNow, updated October 9, 2026. https://govinfonow.com/recall/1365122-thomas-built-saf-t-liner-hdx2-recall-door-latch-failure. Based on NHTSA recall #26V408000 (https://www.nhtsa.gov/recalls?nhtsaId=26V408000).
Why it’s dangerous
The entrance door system may fail to open or close when activated, potentially trapping occupants or leaving the vehicle unsecured. In the event of a crash, a door that does not function as intended significantly increases the risk of injury to everyone inside.
Who’s affected
Owners of certain 2026-2027 Thomas Built SAF-T-LINER HDX2 transit buses are affected by this recall. Passengers and drivers using these vehicles face increased injury risks if the door fails to operate correctly.
How to tell if you have this one
Check if your vehicle is a Thomas Built SAF-T-LINER HDX2 transit bus with a model year of 2026 or 2027. You should have received an interim notification letter from DTNA starting August 25, 2026, regarding this safety risk.
- Brand
Thomas Built Buses- Category
Vehicle
What to do — step by step
Contact A Dealer
Schedule a service appointment to have the door relay for the entrance door system replaced free of charge.
Call Customer Service
If you need more information or cannot find a dealer, contact DTNA customer service at 1-800-574-0712 and reference recall number F1035.
What NHTSA says to do
Dealers will replace the door relay for the entrance door system, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 25, 2026. Additional letters will be sent once the final remedy is available, anticipated October 2026. Owners may contact DTNA customer service at 1-800-574-0712. DTNA's number for this recall is F1035.
How this recall unfolded
Recall timeline
3 dated steps over 3 months.
- NHTSA received the defect report
- Interim owner letters mailed
- Added to GovInfoNow
Dates from the agency record only; steps without a date are left out.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #26V408000 (June 26, 2026)
- Plain-language summary written by qwen3.6:35b-a3b on October 9, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.