Thomas Built SAF-T-LINER HDX2 Recall: Door Failure Risk
DTNA recalls certain 2026-2027 Thomas Built school buses because the entrance door may fail to open or close, increasing injury risk in a crash.
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A door that fails to open or close increases the risk of injury to occupants in a crash.
What happened, in plain English
Daimler Trucks North America is recalling specific 2026 and 2027 model year Thomas Built SAF-T-LINER HDX2 and EFX2 school buses. The issue involves the entrance door system potentially failing to open or close when the switch is activated. This malfunction could prevent proper egress or entry, posing a safety risk to occupants during an emergency. Read more at govinfonow.com/recall/1365121-thomas-built-saf-t-liner-hdx2-recall-door-failure-risk.
Source Summary by GovInfoNow · govinfonow.com/recall/1365121-thomas-built-saf-t-liner-hdx2-recall-door-failure-risk · Updated October 9, 2026 · Official notice: NHTSA #26V407000
Cite this page
“Thomas Built SAF-T-LINER HDX2 Recall: Door Failure Risk.” GovInfoNow, updated October 9, 2026. https://govinfonow.com/recall/1365121-thomas-built-saf-t-liner-hdx2-recall-door-failure-risk. Based on NHTSA recall #26V407000 (https://www.nhtsa.gov/recalls?nhtsaId=26V407000).
Why it’s dangerous
If the entrance door does not open or close as intended, it can compromise the safety of people inside the vehicle. In the event of a crash or emergency evacuation, a stuck door could delay exit or entry, increasing the likelihood of injury to occupants.
Who’s affected
Owners and operators of certain 2026-2027 Thomas Built SAF-T-LINER HDX2 and EFX2 school buses are affected. Students, drivers, and other occupants are at risk if the door fails during normal operation.
How to tell if you have this one
Check if your vehicle is a 2026-2027 Thomas Built SAF-T-LINER HDX2 or EFX2 school bus. Look for notification letters mailed by DTNA starting August 25, 2026. You can also verify your vehicle's status by contacting DTNA customer service at 1-800-574-0712 and providing recall number F1035.
- Brand
Thomas Built Buses- Category
Vehicle
What to do — step by step
Check for Notification
Look for interim notification letters mailed to owners starting August 25, 2026, regarding this safety risk.
Contact Dealer
Schedule an appointment with a dealer to have the door relay for the entrance door system replaced free of charge.
Call Customer Service
If you have questions or need more information, call DTNA customer service at 1-800-574-0712 and reference recall number F1035.
What NHTSA says to do
Dealers will replace the door relay for the entrance door system, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 25, 2026. Additional letters will be sent once the final remedy is available, anticipated October 2026. Owners may contact DTNA customer service at 1-800-574-0712. DTNA's number for this recall is F1035.
How this recall unfolded
Recall timeline
3 dated steps over 3 months.
- NHTSA received the defect report
- Interim owner letters mailed
- Added to GovInfoNow
Dates from the agency record only; steps without a date are left out.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #26V407000 (June 26, 2026)
- Plain-language summary written by qwen3.6:35b-a3b on October 9, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.