Thomas Built SAF-T-LINER C2 School Buses: Insufficient Joint Strength Risk
Daimler Trucks North America recalls 2024-2025 Thomas Built SAF-T-LINER C2 school buses with potentially insufficient joint strength, increasing injury risk in crashes. Owners must contact DTNA for free repairs.
Use caution until it’s fixed
A school bus with insufficient joint strength may not adequately protect passengers in the event of a crash, increasing the risk of injury.
What happened, in plain English
Daimler Trucks North America is recalling certain 2024-2025 Thomas Built SAF-T-LINER C2 school buses because a rear interior joint may have been manufactured incorrectly, leading to insufficient strength that could increase injury risk during crashes. Owners should contact DTNA customer service for free repairs to add mechanical fasteners. Read more at govinfonow.com/recall/1342391-thomas-built-saf-t-liner-c2-school-buses-insufficient-joint.
Source Summary by GovInfoNow · govinfonow.com/recall/1342391-thomas-built-saf-t-liner-c2-school-buses-insufficient-joint · Updated October 8, 2026 · Official notice: NHTSA #23V843000
Cite this page
“Thomas Built SAF-T-LINER C2 School Buses: Insufficient Joint Strength Risk.” GovInfoNow, updated October 8, 2026. https://govinfonow.com/recall/1342391-thomas-built-saf-t-liner-c2-school-buses-insufficient-joint. Based on NHTSA recall #23V843000 (https://www.nhtsa.gov/recalls?nhtsaId=23V843000).
Why it’s dangerous
A rear interior joint between the bulkhead and window panel may have been manufactured incorrectly, resulting in insufficient joint strength. This means the bus may not adequately protect passengers during a crash, increasing injury risk.
Who’s affected
School bus owners in the U.S. using 2024-2025 Thomas Built SAF-T-LINER C2 or Jouley models are affected. Drivers and passengers on these buses face the highest risk.
How to tell if you have this one
Check for 2024-2025 Thomas Built SAF-T-LINER C2 or Jouley school buses. The recall covers vehicles sold by DTNA starting from January 2024.
- Brand
Thomas Built- Category
Vehicle
What to do — step by step
Contact DTNA Customer Service
Call 1-800-547-0712 to schedule a free repair for additional mechanical fasteners.
What NHTSA says to do
Dealers will add additional mechanical fasteners to secure the joints, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL986.
How this recall unfolded
Recall timeline
Owners were mailed letters 44 days after NHTSA received the defect report.
- NHTSA received the defect report
- Owner letters mailed
- Added to GovInfoNow
Dates from the agency record only; steps without a date are left out.
Keep exploring
Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #23V843000 (December 13, 2023)
- Plain-language summary written by qwen3:4b on October 8, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.