Use cautionVehicle recall · NHTSA · Published September 20, 2025
New Flyer XE35 (2025) Recall: Fire Risk from Battery Short Circuit
New Flyer recalls certain 2019-2025 XE35 and XE40/XE60 buses due to fire risk from high voltage battery short circuits when charging near full capacity. Owners must park away from structures until repair.
A short circuit in a high voltage battery increases the risk of a fire.
✎ GovInfoNow plain-language explainer
New Flyer is recalling specific 2019-2025 XE35 and XE40/XE60 buses because a high voltage battery can short circuit when charged to near full capacity, increasing fire risk. Owners should park away from structures until the battery is replaced. Read more at govinfonow.com/recall/1342309-new-flyer-xe35-2025-recall-fire-risk-from-battery-short.
“New Flyer XE35 (2025) Recall: Fire Risk from Battery Short Circuit.” GovInfoNow, updated October 8, 2026. https://govinfonow.com/recall/1342309-new-flyer-xe35-2025-recall-fire-risk-from-battery-short. Based on NHTSA recall #25V631000 (https://www.nhtsa.gov/recalls?nhtsaId=25V631000).
New Flyer of America, Inc. recalled certain XE35, XE40, and XE60 transit buses due to a high voltage battery short circuit that increases the risk of fire, according to the National Highway Traffic Safety Administration (NHTSA) on September 20, 2025. Owners should park vehicles outside away from structures until repairs are complete.
How to tell if you have it
New Flyer XE35, 2019
New Flyer XE35, 2021-2025
New Flyer XE40, 2021-2025
New Flyer XE60, 2021-2025
What to do
Owners are advised to park outside and away from structures until the recall repair is complete. Owners are also advised to avoid charging vehicles above 75% capacity. New Flyer will replace the batteries, free of charge. Owners may contact New Flyer's customer service at 1-800-241-2947.
The hazard
A short circuit in a high voltage battery increases the risk of a fire. The high voltage battery may experience a short circuit within the battery module when charging to near or full capacity.
Context
GovInfoNow's records show New Flyer of America, Inc. has 7 other recalls on record since December 6, 2018. Other recent recalls of similar products include New Flyer XE35 (2025) Recall: Unintended Acceleration Risk (March 13, 2026), New Flyer XD60 (2017) Recall: ABS/ESC Warning Light Failure Risk (December 19, 2025), and New Flyer XE35 (2025) Recall: Battery Overheating Fire Risk (August 29, 2025). Vehicles covered by this recall have received between 16 and 26 technical service bulletins from manufacturers, with the latest communications dated September 15, 2026.
How to tell if you have this one
Check for 2019-2025 XE35, XE40, or XE60 buses with New Flyer branding. The recall covers buses notified starting November 12, 2025, with phased notifications through 2027.
Brand
New Flyer
Category
Vehicle
Based on the official NHTSA remedy
What to do — step by step
Park Away from Structures
Move your bus to an area away from buildings and other structures until the battery repair is complete.
Avoid Full Charging
Do not charge the bus battery to above 75% capacity to reduce fire risk.
Get Battery Replacement
New Flyer will replace the high voltage battery at no cost once the recall repair is complete.
Official remedy
What NHTSA says to do
Owners are advised to park outside and away from structures until the recall repair is complete. Owners are also advised to avoid charging vehicles above 75% capacity. New Flyer will replace the batteries, free of charge. This is a Phased campaign. Phase 1 will include 35 buses. New Flyer notified owners on 3/24/2026. Phase 2 will include 100 buses. New Flyer notified owners on 6/25/2026. Phase 3 will include 120 buses. New Flyer will notified owners on 9/9/2026. Phase 4 will include 120 buses. New Flyer will notify owners on or about 12/14/2026. Phase 5 will include 120 buses. New Flyer will notify owners on or about 3/15/2027. Phase 6 will include 80 buses. New Flyer will notify owners on or about 6/14/2027. Phase 7 will include 80 buses. New Flyer will notify owners on or about 9/27/2027. Interim owner notification letters explaining the safety risk were mailed November 12, 2025. A second letter will be sent once the remedy is available. Owners may contact New Flyer's customer service at 1-800-241-2947.
How this recall unfolded
Recall timeline
3 dated steps over 13 months.
1NHTSA received the defect report
2Interim owner letters mailed
3Added to GovInfoNow
Dates from the agency record only; steps without a date are left out.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on October 8, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.