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Vehicle recall · NHTSA · Published February 28, 2025

MERCEDES-BENZ AMG GLC 63 S E (2025) recall — Electrical System

Mercedes-Benz USA recalls 2023-2025 AMG models with hybrid powertrains for potential loss of drive power causing crashes. Owners must update software free via dealer by April 11, 2025.

🇺🇸 NHTSA recall #25V129000VehicleMercedes-Benz ›
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Contact the company & request your remedy

No email on file for this recall — reach the company by phone or its official page instead.No contact details on file — see the official NHTSA notice.
✎ GovInfoNow plain-language explainer

What happened, in plain English

Mercedes-Benz is recalling certain 2023-2025 AMG models with hybrid powertrains due to a software error that could cause loss of drive power, increasing crash risk. Owners must update the high-voltage starter alternator control unit software at a dealer. Read more at govinfonow.com/recall/1342292-mercedes-benz-2025-amg-glc-63-s-e-recall-electrical.

Source Summary by GovInfoNow · govinfonow.com/recall/1342292-mercedes-benz-2025-amg-glc-63-s-e-recall-electrical · Updated October 8, 2026 · Official notice: NHTSA #25V129000

Cite this page

“Mercedes-Benz 2025 AMG GLC 63 S E Recall: Electrical System Risk of Crash.” GovInfoNow, updated October 8, 2026. https://govinfonow.com/recall/1342292-mercedes-benz-2025-amg-glc-63-s-e-recall-electrical. Based on NHTSA recall #25V129000 (https://www.nhtsa.gov/recalls?nhtsaId=25V129000).

Why it’s dangerous

A software error in the high-voltage starter alternator control unit can cause the vehicle to lose drive power. This may lead to a crash if the driver loses power while operating the vehicle.

Who’s affected

Owners of 2023-2025 Mercedes-Benz AMG models with hybrid powertrains are affected. Drivers of these vehicles face the risk of losing drive power during operation.

How to tell if you have this one

Check for 2023-2025 AMG models with hybrid powertrains including GLC 63 S E Performance, GT 63 S E Performance, and S 63 E Performance. The recall was notified to owners on April 11, 2025.

  • Brand
    Mercedes-Benz
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Update Software at Dealer

    Dealers will update the high-voltage starter alternator control unit software for free.

  2. Contact Customer Service

    Owners may contact MBUSA customer service at 1-800-367-6372 for assistance.

Official remedy

What NHTSA says to do

Dealers will update the high-voltage starter alternator control unit software, free of charge. Owner notification letters were mailed April 11, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025030012.

✎ GovInfoNow

Questions people ask

Why is this recall happening?

A software error may cause the high-voltage starter alternator control unit to fail, causing a loss of drive power.

What models are affected?

2023-2025 AMG models with hybrid powertrains including GLC 63 S E Performance, GT 63 S E Performance, and S 63 E Performance.

How can I get the fix?

Dealers will update the high-voltage starter alternator control unit software for free.

Take action

Contact Mercedes-Benz

We’ve drafted a message you can send Mercedes-Benz to request your refund or repair — edit it as you like.

Subject: Recall 25V129000 — Mercedes-Benz Mercedes-Benz

Hello,

I own a Mercedes-Benz that is covered by recall 25V129000 from Mercedes-Benz.

The official recall notice states: Dealers will update the high-voltage starter alternator control unit software, free of charge.  Owner notification letters were mailed April 11, 2025.  Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025030012.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #25V129000 (February 28, 2025)
  • Plain-language summary written by qwen3:4b on October 8, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA