Jaguar recalls 2010-2011 XJ vehicles with faulty air bag software that may not deploy properly in frontal crashes. Owners must contact Jaguar for free RCM software updates.
Failure of the air bags to deploy properly increases the risk of injury in a crash.
Jaguar is recalling certain 2010-2011 XJ vehicles due to air bag software that may fail to deploy properly during frontal crashes. This could increase injury risk in accidents. Read more at govinfonow.com/recall/1252694-jaguar-xj-2011-air-bag-recall-risk-of-improper-deployment.
Source Summary by GovInfoNow · govinfonow.com/recall/1252694-jaguar-xj-2011-air-bag-recall-risk-of-improper-deployment · Updated October 4, 2026 · Official notice: NHTSA #20V557000
“Jaguar XJ (2011) Air Bag Recall: Risk of Improper Deployment in Crashes.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/1252694-jaguar-xj-2011-air-bag-recall-risk-of-improper-deployment. Based on NHTSA recall 20V557000 (https://www.nhtsa.gov/recalls?nhtsaId=20V557000).
The air bags may not deploy correctly during frontal collisions, potentially leaving occupants unprotected. This happens because of faulty software in the Restraint Control Module (RCM).
Owners of 2010-2011 Jaguar XJ vehicles are affected. Drivers and passengers in these vehicles face the highest risk during frontal crashes.
Check for 2010-2011 Jaguar XJ models. The recall covers vehicles with the RCM software issue that may cause air bags to fail in frontal crashes.
Call 1-800-369-1000 to schedule a free RCM software update at a dealer.
Jaguar will notify owners, and dealers will update the RCM software, free of charge. The recall began October 7, 2020. Owners may contact Jaguar customer service at 1-800-369-1000. Jaguar's number for this recall is H294.
The air bags may not deploy properly during frontal crashes due to faulty RCM software.
Check if your 2010-2011 Jaguar XJ has the RCM software issue that may cause air bags to fail in frontal crashes.
Contact Jaguar customer service at 1-800-369-1000 to schedule a free RCM software update at a dealer.
We’ve drafted a message you can send Jaguar to request your refund or repair — edit it as you like.
Subject: Recall 20V557000 — Jaguar Jaguar Hello, I own a Jaguar that is covered by recall 20V557000 from Jaguar. The official recall notice states: Jaguar will notify owners, and dealers will update the RCM software, free of charge. The recall began October 7, 2020. Owners may contact Jaguar customer service at 1-800-369-1000. Jaguar's number for this recall is H294. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
