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Vehicle recall · NHTSA · Published May 29, 2014

FORD FUSION (2011) recall — Equipment

The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.

🇺🇸 NHTSA recall #14E028000VehicleFord Motor Company ›
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No email on file for this recall — reach the company by phone or its official page instead.No contact details on file — see the official NHTSA notice.
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Source Page by GovInfoNow · govinfonow.com/recall/1252493-ford-fusion-2011-recall-equipment · Recall date May 29, 2014 · Official notice: NHTSA #14E028000

Cite this page

“FORD FUSION (2011) recall — Equipment.” GovInfoNow, recall dated May 29, 2014. https://govinfonow.com/recall/1252493-ford-fusion-2011-recall-equipment. Based on NHTSA recall #14E028000 (https://www.nhtsa.gov/recalls?nhtsaId=14E028000).

How to tell if you have this one

  • Brand
    Ford Motor Company
  • Category
    Vehicle
Official remedy

What NHTSA says to do

Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.

Take action

Contact Ford Motor Company

We’ve drafted a message you can send Ford Motor Company to request your refund or repair — edit it as you like.

Subject: Recall 14E028000 — Ford Motor Company FORD FUSION (2011) recall — Equipment

Hello,

I own a FORD FUSION (2011) recall — Equipment that is covered by recall 14E028000 from Ford Motor Company.

The official recall notice states: Ford will notify owners, and dealers will install new replacement mats, free of charge.  The recall began in July 2014.  Owners may contact Ford's customer service at 1-800-392-3673.  Ford's number for this recall is 14S07.  NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #14E028000 (May 29, 2014)
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA