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Vehicle recall · NHTSA · Published November 19, 2018

AUDI Q7 (2012) recall — Fuel System, Gasoline

Volkswagen recalls 2012 Audi Q7s with potential fuel leaks that could cause fire if ignited. Owners must have fuel pump flange and butyl tape replaced free of charge by dealers.

🇺🇸 NHTSA recall #18V818000VehicleAudi ›
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No email on file for this recall — reach the company by phone or its official page instead.No contact details on file — see the official NHTSA notice.
✎ GovInfoNow plain-language explainer

What happened, in plain English

Volkswagen is recalling certain 2012 Audi Q7 vehicles due to a risk of fuel leaks that could ignite and cause fire. This affects vehicles previously repaired with butyl tape that may not prevent leaks. Read more at govinfonow.com/recall/1251397-audi-q7-2012-fuel-leak-fire-risk-recall.

Source Summary by GovInfoNow · govinfonow.com/recall/1251397-audi-q7-2012-fuel-leak-fire-risk-recall · Updated October 5, 2026 · Official notice: NHTSA #18V818000

Cite this page

“Audi Q7 (2012) Fuel Leak Fire Risk Recall.” GovInfoNow, updated October 5, 2026. https://govinfonow.com/recall/1251397-audi-q7-2012-fuel-leak-fire-risk-recall. Based on NHTSA recall #18V818000 (https://www.nhtsa.gov/recalls?nhtsaId=18V818000).

Why it’s dangerous

Butyl tape installed on the fuel pump flange may not seal properly, allowing fuel to leak. If fuel leaks near an ignition source like a spark or hot engine, it can ignite and cause a fire.

Who’s affected

Owners of 2012 Audi Q7 vehicles with fuel pump flange repairs using butyl tape are affected. Drivers using these vehicles without the fix are at higher risk of fire.

How to tell if you have this one

Check if your 2012 Audi Q7 was previously repaired with butyl tape on the fuel pump flange. The recall started December 28, 2018, and applies to vehicles that were fixed under NHTSA recall 16V-660.

  • Brand
    Audi
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact Audi Customer Service

    Call 1-800-253-2834 to confirm your vehicle is affected and schedule a free repair.

  2. Get Fuel Pump Flange Replaced

    Dealers will replace the fuel pump flange and install new butyl tape at no cost.

Official remedy

What NHTSA says to do

Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.

✎ GovInfoNow

Questions people ask

Why is this recall happening?

The butyl tape used in previous repairs may not prevent fuel leaks, increasing fire risk if fuel contacts an ignition source.

How do I know if my vehicle is affected?

Your 2012 Audi Q7 was previously repaired with butyl tape on the fuel pump flange under NHTSA recall 16V-660.

Is there a deadline to fix this?

The recall began December 28, 2018, but no specific deadline is stated for repairs.

Take action

Contact Audi

We’ve drafted a message you can send Audi to request your refund or repair — edit it as you like.

Subject: Recall 18V818000 — Audi Audi

Hello,

I own a Audi that is covered by recall 18V818000 from Audi.

The official recall notice states: Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge.  The recall began December 28, 2018.  Owners may contact Audi customer service at 1-800-253-2834.  Volkswagen's number for this recall is 20BJ.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #18V818000 (November 19, 2018)
  • Plain-language summary written by qwen3:4b on October 5, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA