If flammable engine fluids come in contact with the vehicles hot exhaust system, a vehicle fire could occur.
If flammable engine fluids come in contact with the vehicles hot exhaust system, a vehicle fire could occur.
We break every recall down into plain English — this one’s still on our list. Until our write-up is ready, the official NHTSA hazard and remedy below have the full, accurate details.
Source Page by GovInfoNow · govinfonow.com/recall/1250718-ford-escape-2013-recall-engine-and-engine-cooling · Recall date March 12, 2012 · Official notice: NHTSA #12V551000
“FORD ESCAPE (2013) recall — Engine And Engine Cooling.” GovInfoNow, recall dated March 12, 2012. https://govinfonow.com/recall/1250718-ford-escape-2013-recall-engine-and-engine-cooling. Based on NHTSA recall 12V551000 (https://www.nhtsa.gov/recalls?nhtsaId=12V551000).
Ford will notify owners, and dealers will inspect the engine for coolant system leaks and reprogram the vehicles powertrain control module and instrument cluster with an updated calibration and overheat strategy software. There will be no charge to owners for this service. Owners were recently notified to contact dealers to arrange for alternative transportation as Ford developed a remedy. Owners will be shortly receiving notifications to contact Ford dealers to schedule the free remedy repair. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
We’ve drafted a message you can send Ford Motor Company to request your refund or repair — edit it as you like.
Subject: Recall 12V551000 — Ford Motor Company FORD ESCAPE (2013) recall — Engine And Engine Cooling Hello, I own a FORD ESCAPE (2013) recall — Engine And Engine Cooling that is covered by recall 12V551000 from Ford Motor Company. The official recall notice states: Ford will notify owners, and dealers will inspect the engine for coolant system leaks and reprogram the vehicles powertrain control module and instrument cluster with an updated calibration and overheat strategy software. There will be no charge to owners for this service. Owners were recently notified to contact dealers to arrange for alternative transportation as Ford developed a remedy. Owners will be shortly receiving notifications to contact Ford dealers to schedule the free remedy repair. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
