In the event of a vehicle crash, the lowered head restraint may increase the occupant's risk of neck injury.
In the event of a vehicle crash, the lowered head restraint may increase the occupant's risk of neck injury.
We break every recall down into plain English — this one’s still on our list. Until our write-up is ready, the official NHTSA hazard and remedy below have the full, accurate details.
Source Page by GovInfoNow · govinfonow.com/recall/1250553-cadillac-xts-2013-recall-seats · Recall date October 31, 2012 · Official notice: NHTSA #12V525000
“CADILLAC XTS (2013) recall — Seats.” GovInfoNow, recall dated October 31, 2012. https://govinfonow.com/recall/1250553-cadillac-xts-2013-recall-seats. Based on NHTSA recall 12V525000 (https://www.nhtsa.gov/recalls?nhtsaId=12V525000).
General Motors will notify owners, and dealers will replace the head restraints, free of charge. The recall began on December 4, 2012. Owners may contact General Motors at 1-800-458-8006.
We’ve drafted a message you can send General Motors LLC to request your refund or repair — edit it as you like.
Subject: Recall 12V525000 — General Motors LLC CADILLAC XTS (2013) recall — Seats Hello, I own a CADILLAC XTS (2013) recall — Seats that is covered by recall 12V525000 from General Motors LLC. The official recall notice states: General Motors will notify owners, and dealers will replace the head restraints, free of charge. The recall began on December 4, 2012. Owners may contact General Motors at 1-800-458-8006. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
