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Vehicle recall · NHTSA · Published April 10, 2018

TOYOTA PRIUS V (2014) recall — Hybrid Propulsion System

Toyota is recalling 2014 Prius V vehicles with a potential risk of unplanned hybrid system shutdown causing vehicle stalling during drive. Owners must contact Toyota for free software updates to prevent crashes.

🇺🇸 NHTSA recall #18V684000VehicleToyota ›
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Contact the company & request your remedy

No email on file for this recall — reach the company by phone or its official page instead.No contact details on file — see the official NHTSA notice.
✎ GovInfoNow plain-language explainer

What happened, in plain English

Toyota is recalling 2014 Prius V vehicles that may experience unplanned shutdowns of the hybrid system, which could cause the car to stall while driving. This could increase crash risk if the vehicle is in motion. Owners must get a free software update from Toyota to fix the issue. Read more at govinfonow.com/recall/1249737-toyota-prius-v-2014-hybrid-system-recall-risk-of-unplanned.

Source Summary by GovInfoNow · govinfonow.com/recall/1249737-toyota-prius-v-2014-hybrid-system-recall-risk-of-unplanned · Updated October 7, 2026 · Official notice: NHTSA #18V684000

Cite this page

“Toyota Prius V (2014) Hybrid System Recall: Risk of Unplanned Shutdown.” GovInfoNow, updated October 7, 2026. https://govinfonow.com/recall/1249737-toyota-prius-v-2014-hybrid-system-recall-risk-of-unplanned. Based on NHTSA recall #18V684000 (https://www.nhtsa.gov/recalls?nhtsaId=18V684000).

Why it’s dangerous

The hybrid system may shut down unexpectedly due to excessive voltage in the Intelligent Power Module (IPM). This can cause the vehicle to stall while being driven, potentially increasing crash risk during motion.

Who’s affected

Owners of 2014 Toyota Prius V vehicles are affected. Drivers using these vehicles during operation may be at higher risk if the hybrid system shuts down unexpectedly.

How to tell if you have this one

Check if your 2014 Toyota Prius V has the recall number J0V. The recall began January 22, 2019, and applies to vehicles with the specific software issue.

  • Brand
    Toyota
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact Toyota

    Reach out to Toyota customer service at 1-888-270-9371 to schedule a software update for your vehicle.

  2. Get Software Update

    Toyota will update the motor/generator control ECU and hybrid control ECU software for free to prevent unplanned shutdowns.

Official remedy

What NHTSA says to do

Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unit (ECU) and the hybrid control ECU as necessary, free of charge. The recall began January 22, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0V. Note: The software updates in this recall are needed even if the vehicle had the software previously updated under recalls 14V-053 or 15V-449.

✎ GovInfoNow

Questions people ask

Do I need this update if I already had previous software updates?

Yes, the software updates in this recall are needed even if your vehicle had updates under recalls 14V-053 or 15V-449.

When did this recall start?

The recall began January 22, 2019.

How can I check if my vehicle is affected?

Check if your 2014 Toyota Prius V has the recall number J0V, as the recall applies to vehicles with this specific software issue.

Take action

Contact Toyota

We’ve drafted a message you can send Toyota to request your refund or repair — edit it as you like.

Subject: Recall 18V684000 — Toyota Toyota

Hello,

I own a Toyota that is covered by recall 18V684000 from Toyota.

The official recall notice states: Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unit (ECU) and the hybrid control ECU as necessary, free of charge.  The recall began January 22, 2019.  Owners may contact Toyota customer service at 1-888-270-9371.  Toyota's number for this recall is J0V.  Note: The software updates in this recall are needed even if the vehicle had the software previously updated under recalls 14V-053 or 15V-449.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #18V684000 (April 10, 2018)
  • Plain-language summary written by qwen3:4b on October 7, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA