2014 Jeep Cherokee Power Train Recall: Risk of Unintended Neutral Shift
Chrysler recalls certain 2014 Jeep Cherokees with 3.2L engines due to potential unintended neutral shift causing loss of drive and crash risk. Owners must contact customer service for free software update.
Use caution until it’s fixed
An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.
What happened, in plain English
Chrysler is recalling some 2014 Jeep Cherokees with 3.2L engines because a stuck clutch can cause the transmission to shift unexpectedly to neutral, increasing crash risk. Owners must get a free software update from a dealer. Read more at govinfonow.com/recall/1249407-2014-jeep-cherokee-power-train-recall-risk-of-unintended-neutral.
Source Summary by GovInfoNow · govinfonow.com/recall/1249407-2014-jeep-cherokee-power-train-recall-risk-of-unintended-neutral · Updated October 5, 2026 · Official notice: NHTSA #19V447000
Cite this page
“2014 Jeep Cherokee Power Train Recall: Risk of Unintended Neutral Shift.” GovInfoNow, updated October 5, 2026. https://govinfonow.com/recall/1249407-2014-jeep-cherokee-power-train-recall-risk-of-unintended-neutral. Based on NHTSA recall #19V447000 (https://www.nhtsa.gov/recalls?nhtsaId=19V447000).
Why it’s dangerous
If a clutch becomes stuck in the transmission, the software may shift the vehicle to neutral unexpectedly. This loss of drive can cause the vehicle to stop moving, increasing the risk of a crash.
Who’s affected
Owners of 2014 Jeep Cherokees with 3.2L engines are affected. Drivers using these vehicles without the software update are at risk of unintended neutral shifts.
How to tell if you have this one
Check for 2014 Jeep Cherokee models with 3.2L engines. The recall started August 8, 2019, and Chrysler will notify owners.
- Brand
Chrysler- Category
Vehicle
What to do — step by step
Contact Chrysler
Call Chrysler customer service at 1-800-853-1403 to schedule a software update.
Get Software Update
Dealers will update the transmission software for free once the recall is processed.
What NHTSA says to do
Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #19V447000 (June 13, 2019)
- Plain-language summary written by qwen3:4b on October 5, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.