Ford E-250 2014 Wheelchair Lift Recall: Risk of Injury When Exiting Lift
Recall of 2014 Ford E-250 vehicles with Ricon wheelchair lifts due to risk of wheelchair user tipping into vehicle when exiting lift platform.
Use caution until it’s fixed
If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards towards the vehicle when exiting the lift, increasing their risk of injury.
What happened, in plain English
Ford E-250 trucks from 2013-2014 with Ricon wheelchair lifts are being recalled because the lift platform might stop above the vehicle floor, causing wheelchair users to tip inward when exiting and risk injury. This could happen during normal use without any action needed from the user. Read more at govinfonow.com/recall/1249172-ford-e-250-2014-wheelchair-lift-recall-risk-of-injury.
Source Summary by GovInfoNow · govinfonow.com/recall/1249172-ford-e-250-2014-wheelchair-lift-recall-risk-of-injury · Updated October 5, 2026 · Official notice: NHTSA #19V125000
Cite this page
“Ford E-250 2014 Wheelchair Lift Recall: Risk of Injury When Exiting Lift.” GovInfoNow, updated October 5, 2026. https://govinfonow.com/recall/1249172-ford-e-250-2014-wheelchair-lift-recall-risk-of-injury. Based on NHTSA recall #19V125000 (https://www.nhtsa.gov/recalls?nhtsaId=19V125000).
Why it’s dangerous
The wheelchair lift positioning input cam may fail while in use, causing the platform to travel higher than the vehicle's floor. This creates a risk that wheelchair users could tip inward toward the vehicle when exiting the lift, potentially causing injury.
Who’s affected
Owners of 2013-2014 Ford E-250 trucks with Ricon wheelchair lifts are affected. Wheelchair users are most at risk when exiting the lift platform.
How to tell if you have this one
Check if your Ford E-250 truck was manufactured in 2013 or 2014 and has a Ricon wheelchair lift. The recall covers vehicles modified by New England Wheels.
- Brand
New England Wheels- Category
Vehicle
What to do — step by step
Contact Customer Service
Reach out to New England customer service at 1-800-322-2884 or Ricon customer service at 1-978-663-9724 for a free lift cam replacement.
What NHTSA says to do
New England has notified owners, and Ricon dealers will replace the lift positioning input cam, free of charge. The recall began on March 18, 2019. Owners may contact Ricon customer service at 1-800-322-2884 or New England customer service at 1-978-663-9724.
How this recall unfolded
Recall timeline
2 dated steps over 20 days.
- NHTSA received the defect report
- Recall began
Dates from the agency record only; steps without a date are left out.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #19V125000 (February 26, 2019)
- Plain-language summary written by qwen3:4b on October 5, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.