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Use caution Vehicle recall · NHTSA · Published August 31, 2016

Thomas Built Buses Saf-T-Liner C2 2015 Recall: Wheelchair Lift Platform Risk

Daimler Trucks North America recalls 2015 Thomas Built Buses Saf-T-Liner C2 buses with Ricon wheelchair lifts that may have faulty link arms causing platform failure when doors open, risking injury to lift operators.

🇺🇸 NHTSA recall #16V631000VehicleThomas Built Buses ›
✎ GovInfoNow plain-language explainer

What happened, in plain English

Daimler Trucks North America is recalling certain 2015 Thomas Built Buses Saf-T-Liner C2 models with Ricon wheelchair lifts. The lifts may have link arms that shift, causing the wheelchair platform to fall out when doors open and potentially injuring the lift operator. Read more at govinfonow.com/recall/1248709-thomas-built-buses-saf-t-liner-c2-2015-recall-wheelchair.

Source Summary by GovInfoNow · govinfonow.com/recall/1248709-thomas-built-buses-saf-t-liner-c2-2015-recall-wheelchair · Updated October 9, 2026 · Official notice: NHTSA #16V631000

Cite this page

“Thomas Built Buses Saf-T-Liner C2 2015 Recall: Wheelchair Lift Platform Risk.” GovInfoNow, updated October 9, 2026. https://govinfonow.com/recall/1248709-thomas-built-buses-saf-t-liner-c2-2015-recall-wheelchair. Based on NHTSA recall #16V631000 (https://www.nhtsa.gov/recalls?nhtsaId=16V631000).

Why it’s dangerous

The wheelchair lift link arms may have pivot holes that are too large, allowing bearings to shift. This can cause the platform to move excessively and fall out of the vehicle when doors are opened, potentially injuring the lift operator.

Who’s affected

Owners of 2015 Thomas Built Buses Saf-T-Liner C2 buses with Ricon wheelchair lifts manufactured between July 15, 2014 and July 21, 2016 are affected. Lift operators are most at risk if the platform fails during door opening.

How to tell if you have this one

Check if your bus has a Ricon wheelchair lift with model numbers S2005, S2010, S5005, S5010, S5505, or S5510. The recall covers buses manufactured from July 15, 2014 to July 21, 2016.

  • Brand
    Thomas Built Buses
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact DTNA Customer Service

    Call 1-800-547-0712 or email admin16E020@wabtec.com to schedule a recall inspection.

  2. Have Ricon Dealer Inspect Link Arms

    Ricon dealers will check link arms for damage or displaced bearings and inspect the platform for cracks.

  3. Get Damaged Parts Replaced

    Any damaged parts will be replaced free of charge by DTNA or Ricon.

Official remedy

What NHTSA says to do

DTNA will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on October 10, 2016. Owners may contact DTNA customer service at 1-800-547-0712, or Ricon customer service at 1-800-322-2884 or by email at admin16E020@wabtec.com. DTNA's number for this recall is FL-716.

How this recall unfolded

Recall timeline

2 dated steps over 40 days.

1. NHTSA received the defect report: Aug 31, 201612. Recall began: Oct 10, 201622016
  1. NHTSA received the defect report
  2. Recall began

Dates from the agency record only; steps without a date are left out.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #16V631000 (August 31, 2016)
  • Plain-language summary written by qwen3:4b on October 9, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA