MERCEDES-BENZ SPRINTER 2500 (2015) recall — Power Train
Daimler Vans USA is recalling 2015 Mercedes-Benz Sprinter 2500 vehicles with a loose driveshaft that may puncture the fuel tank, risking fire. Owners must contact customer service for a free driveshaft catch strap installation.
Use caution until it’s fixed
A loose driveshaft may strike and puncture the gas tank, resulting in a fuel leak, increasing the risk of a fire.
Contact the company & request your remedy
What happened, in plain English
Mercedes-Benz is recalling 2015 Sprinter 2500 vehicles that lack a driveshaft catch strap. This can cause the driveshaft to strike and puncture the fuel tank, leading to a fuel leak and potential fire. Owners must have the catch strap installed by a dealer to prevent this hazard. Read more at govinfonow.com/recall/1248503-mercedes-benz-sprinter-2500-2015-recall-loose-driveshaft-risks-fuel.
Source Summary by GovInfoNow · govinfonow.com/recall/1248503-mercedes-benz-sprinter-2500-2015-recall-loose-driveshaft-risks-fuel · Updated October 7, 2026 · Official notice: NHTSA #17V094000
Cite this page
“Mercedes-Benz Sprinter 2500 (2015) recall: Loose driveshaft risks fuel leak and fire.” GovInfoNow, updated October 7, 2026. https://govinfonow.com/recall/1248503-mercedes-benz-sprinter-2500-2015-recall-loose-driveshaft-risks-fuel. Based on NHTSA recall #17V094000 (https://www.nhtsa.gov/recalls?nhtsaId=17V094000).
Why it’s dangerous
A loose driveshaft can strike the fuel tank, puncturing it and causing a fuel leak. This leak increases the risk of fire, especially in situations where the vehicle is moving or in areas with ignition sources.
Who’s affected
Owners of 2015 Mercedes-Benz Sprinter 2500 vehicles are affected. Drivers using these vehicles without the catch strap are at risk of fuel leaks and fire.
How to tell if you have this one
Check if your 2015 Mercedes-Benz Sprinter 2500 has a driveshaft catch strap. The recall began on April 27, 2017, and affects vehicles manufactured without this safety feature.
- Brand
Mercedes-Benz- Category
Vehicle
What to do — step by step
Contact Customer Service
Call DVUSA at 1-877-762-8267 to schedule a free driveshaft catch strap installation at a dealer.
What NHTSA says to do
DVUSA will notify owners, and dealers will install a driveshaft catch strap, free of charge. The recall began on April 27, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Questions people ask
Why is this recall happening?
The vehicles were manufactured without a driveshaft catch strap, which allows the driveshaft to strike and puncture the fuel tank, violating Federal Motor Vehicle Safety Standard 301.
How can I tell if my vehicle is affected?
Your 2015 Mercedes-Benz Sprinter 2500 lacks a driveshaft catch strap, which was installed starting April 27, 2017.
What should I do if I own this vehicle?
Contact DVUSA customer service at 1-877-762-8267 to arrange a free installation of the driveshaft catch strap at a dealer.
Contact Mercedes-Benz
We’ve drafted a message you can send Mercedes-Benz to request your refund or repair — edit it as you like.
Subject: Recall 17V094000 — Mercedes-Benz Mercedes-Benz Hello, I own a Mercedes-Benz that is covered by recall 17V094000 from Mercedes-Benz. The official recall notice states: DVUSA will notify owners, and dealers will install a driveshaft catch strap, free of charge. The recall began on April 27, 2017. Owners may contact DVUSA customer service at 1-877-762-8267. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #17V094000 (October 2, 2017)
- Plain-language summary written by qwen3:4b on October 7, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.