A fracture of the rear suspension toe link may result in a loss of steering control, increasing the risk of a crash.
A fracture of the rear suspension toe link may result in a loss of steering control, increasing the risk of a crash.
We break every recall down into plain English — this one’s still on our list. Until our write-up is ready, the official NHTSA hazard and remedy below have the full, accurate details.
Source Page by GovInfoNow · govinfonow.com/recall/1248138-ford-explorer-2015-recall-suspension · Recall date April 26, 2016 · Official notice: NHTSA #16V245000
“FORD EXPLORER (2015) recall — Suspension.” GovInfoNow, recall dated April 26, 2016. https://govinfonow.com/recall/1248138-ford-explorer-2015-recall-suspension. Based on NHTSA recall 16V245000 (https://www.nhtsa.gov/recalls?nhtsaId=16V245000).
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall began on November 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S18.
We’ve drafted a message you can send Ford Motor Company to request your refund or repair — edit it as you like.
Subject: Recall 16V245000 — Ford Motor Company FORD EXPLORER (2015) recall — Suspension Hello, I own a FORD EXPLORER (2015) recall — Suspension that is covered by recall 16V245000 from Ford Motor Company. The official recall notice states: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall began on November 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S18. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
