If EPS assist is lost and then suddenly returns, the driver may have difficulty steering the vehicle, especially at low speeds, increasing the risk of a crash.
If EPS assist is lost and then suddenly returns, the driver may have difficulty steering the vehicle, especially at low speeds, increasing the risk of a crash.
We break every recall down into plain English — this one’s still on our list. Until our write-up is ready, the official NHTSA hazard and remedy below have the full, accurate details.
Source Page by GovInfoNow · govinfonow.com/recall/1247967-cadillac-escalade-2015-recall-steering · Recall date July 9, 2018 · Official notice: NHTSA #18V586000
“CADILLAC ESCALADE (2015) recall — Steering.” GovInfoNow, recall dated July 9, 2018. https://govinfonow.com/recall/1247967-cadillac-escalade-2015-recall-steering. Based on NHTSA recall 18V586000 (https://www.nhtsa.gov/recalls?nhtsaId=18V586000).
GM will notify owners, and dealers will update the EPS module software, free of charge. The recall began October 12, 2018. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is 18289.
We’ve drafted a message you can send General Motors LLC to request your refund or repair — edit it as you like.
Subject: Recall 18V586000 — General Motors LLC CADILLAC ESCALADE (2015) recall — Steering Hello, I own a CADILLAC ESCALADE (2015) recall — Steering that is covered by recall 18V586000 from General Motors LLC. The official recall notice states: GM will notify owners, and dealers will update the EPS module software, free of charge. The recall began October 12, 2018. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is 18289. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
