General Motors recalls 2021 Cadillac Escalade ESVs with potential power steering loss causing crashes at low speeds. Owners must update software via dealer or OTA update by July 13, 2021.
Increased steering effort, particularly at lower speeds, increases the risk of a crash.
General Motors is recalling 2021 Cadillac Escalade ESVs due to a software issue that may cause loss of power steering assist, increasing crash risk at low speeds. This affects vehicles that could become harder to steer, potentially leading to accidents. Read more at govinfonow.com/recall/80284-2021-cadillac-escalade-esv-steering-recall-increased-crash-risk-at.
Source Summary by GovInfoNow · govinfonow.com/recall/80284-2021-cadillac-escalade-esv-steering-recall-increased-crash-risk-at · Updated October 4, 2026 · Official notice: NHTSA #21V455000
“2021 Cadillac Escalade ESV Steering Recall: Increased Crash Risk at Low Speeds.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/80284-2021-cadillac-escalade-esv-steering-recall-increased-crash-risk-at. Based on NHTSA recall 21V455000 (https://www.nhtsa.gov/recalls?nhtsaId=21V455000).
The software issue can cause power steering assist to fail at startup or while driving, making steering more difficult, especially at low speeds. This increases the chance of losing control and crashing.
Owners of 2021 Cadillac Escalade ESV vehicles are affected. Drivers who experience increased steering effort at low speeds may be at higher risk of crashes.
Check if your vehicle was manufactured in 2021 and has a Cadillac Escalade ESV model. The recall was notified to owners on July 13, 2021.
Contact a dealer or use over-the-air update to fix the software issue. This is free and must be done by the end of the recall period.
The power steering module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 13, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; or GMC customer service at 1-800-462-8782. GM's number for this recall is N212333900.
Your vehicle is affected if it's a 2021 Cadillac Escalade ESV. The recall was notified to owners on July 13, 2021.
The recall states increased steering effort may cause crashes, but does not specify serious injury risk in normal use.
Contact Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006 for dealer assistance or over-the-air update.
We’ve drafted a message you can send Cadillac to request your refund or repair — edit it as you like.
Subject: Recall 21V455000 — Cadillac Cadillac Hello, I own a Cadillac that is covered by recall 21V455000 from Cadillac. The official recall notice states: The power steering module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 13, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; or GMC customer service at 1-800-462-8782. GM's number for this recall is N212333900. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
