Chrysler RAM Promaster 2016: Unintended Neutral Shift Risk
Chrysler recalls 2015-2016 RAM Promaster City vans with a risk of unintended neutral shifts and engine restart failure due to electrical corrosion. Affected vehicles may need a free harness connector repair.
Use caution until it’s fixed
An unintended shift into neutral will prevent the vehicle from being moved. Additionally, if the driver turns off the engine, the driver will be unable to restart the engine. Both scenarios can increase the risk of a crash.
What happened, in plain English
Chrysler is recalling certain 2015-2016 RAM Promaster City vans because a water-prone electrical connector can cause the transmission to shift unexpectedly into neutral and prevent engine restart. This could lead to crashes if the vehicle stops. Read more at govinfonow.com/recall/1227416-chrysler-ram-promaster-2016-unintended-neutral-shift-risk.
Source Summary by GovInfoNow · govinfonow.com/recall/1227416-chrysler-ram-promaster-2016-unintended-neutral-shift-risk · Updated October 9, 2026 · Official notice: NHTSA #16V202000
Cite this page
“Chrysler RAM Promaster 2016: Unintended Neutral Shift Risk.” GovInfoNow, updated October 9, 2026. https://govinfonow.com/recall/1227416-chrysler-ram-promaster-2016-unintended-neutral-shift-risk. Based on NHTSA recall #16V202000 (https://www.nhtsa.gov/recalls?nhtsaId=16V202000).
Why it’s dangerous
A low-voltage electrical harness connector near the driver's seat can corrode from water exposure. This corrosion may disrupt communication with the transmission control module, causing the vehicle to shift into neutral unexpectedly and preventing engine restart after shutdown.
Who’s affected
Owners of 2015-2016 RAM Promaster City vans with specific production dates (September 26, 2014, to March 5, 2016) are affected. Drivers who stop the vehicle and cannot restart it may be at higher risk.
How to tell if you have this one
Check if your RAM Promaster City van was manufactured between September 26, 2014, and March 5, 2016. The recall applies to specific model years (2015-2016) and vehicle types.
- Brand
Chrysler- Category
Vehicle
What to do — step by step
Contact Chrysler
Call Chrysler customer service at 1-800-853-1403 to confirm your vehicle is affected and schedule the free repair.
Get the repair
Chrysler will send a dealer to fix the harness connector under the instrument panel at no cost.
What NHTSA says to do
Chrysler will notify owners, and dealers will relocate the harness connector to under the instrument panel, free of charge. The recall began on June 3, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S24.
How this recall unfolded
Recall timeline
2 dated steps over 5 months.
- Recall began
- NHTSA received the defect report
Dates from the agency record only; steps without a date are left out.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #16V202000 (November 4, 2016)
- Plain-language summary written by qwen3:4b on October 9, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.