Chrysler RAM Promaster 2016: Incorrect Air Bag Info May Increase Crash Injury Risk
Chrysler is recalling certain 2014-2017 Ram Promaster vehicles due to incorrect air bag labeling that could increase injury risk in crashes. Owners will receive free updates to manuals and labels.
Use caution until it’s fixed
The incorrect information may change how close the occupants position themselves to the air bags, increasing the risk of injury in the event of a crash.
What happened, in plain English
Chrysler is recalling 2014-2017 Ram Promaster vehicles because their sun visors and manuals incorrectly state the vehicle has front air bags when it doesn't. This could lead to occupants being positioned too close to air bags during crashes, increasing injury risk. Read more at govinfonow.com/recall/1227412-chrysler-ram-promaster-2016-incorrect-air-bag-info-may-increase.
Source Summary by GovInfoNow · govinfonow.com/recall/1227412-chrysler-ram-promaster-2016-incorrect-air-bag-info-may-increase · Updated October 8, 2026 · Official notice: NHTSA #17V273000
Cite this page
“Chrysler RAM Promaster 2016: Incorrect Air Bag Info May Increase Crash Injury Risk.” GovInfoNow, updated October 8, 2026. https://govinfonow.com/recall/1227412-chrysler-ram-promaster-2016-incorrect-air-bag-info-may-increase. Based on NHTSA recall #17V273000 (https://www.nhtsa.gov/recalls?nhtsaId=17V273000).
Why it’s dangerous
The sun visors, dashboard labels, and owner's manuals incorrectly state that the vehicle has front air bags when it actually does not. This means occupants might sit too close to the air bags during a crash, potentially increasing injury risk.
Who’s affected
Owners of 2014-2017 Ram Promaster vehicles are affected. Drivers and passengers in these vehicles are most at risk if they rely on air bags for crash protection.
How to tell if you have this one
Check if your Ram Promaster was manufactured between 2014 and 2017. The vehicle may have incorrect air bag labeling on the sun visor, dashboard, or owner's manual.
- Brand
Chrysler- Category
Vehicle
What to do — step by step
Contact Chrysler
Call Chrysler customer service at 1-800-853-1403 to get the free updates to your vehicle's labels and manuals.
What NHTSA says to do
Chrysler will notify owners, and dealers will correct the sun visor labels, the dashboard (hangtag) label, and the owner's manual and user guide information, free of charge. The recall began June 14, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T24.
How this recall unfolded
Recall timeline
2 dated steps over 50 days.
- NHTSA received the defect report
- Recall began
Dates from the agency record only; steps without a date are left out.
Questions people ask
Is this recall dangerous?
The recall addresses a potential risk of increased injury during crashes due to incorrect air bag labeling, but the vehicles are not unsafe to drive.
Keep exploring
Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #17V273000 (April 25, 2017)
- Plain-language summary written by qwen3:4b on October 8, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.