MERCEDES-BENZ METRIS (2016) recall — Electrical System
Mercedes-Benz recalls 2016 Metris vehicles with software issues that may increase crash risk or injury severity. Owners must contact DVUSA for free updates.
Use caution until it’s fixed
The improper software may cause problems with the electronic stability control system, the air bag control unit or the engine management software. These problems can result in an increased risk of a crash or an increased risk of injury in the event of a crash.
Contact the company & request your remedy
What happened, in plain English
Mercedes-Benz is recalling 2016 Metris vehicles due to software that could cause electronic stability control or airbag system failures, potentially increasing crash risk or injury severity. This recall affects vehicles that received specific software updates during servicing. Read more at govinfonow.com/recall/1227269-mercedes-benz-metris-2016-electrical-system-recall-crash-risk.
Source Summary by GovInfoNow · govinfonow.com/recall/1227269-mercedes-benz-metris-2016-electrical-system-recall-crash-risk · Updated October 8, 2026 · Official notice: NHTSA #17V272000
Cite this page
“Mercedes-Benz Metris 2016 Electrical System Recall: Crash Risk.” GovInfoNow, updated October 8, 2026. https://govinfonow.com/recall/1227269-mercedes-benz-metris-2016-electrical-system-recall-crash-risk. Based on NHTSA recall #17V272000 (https://www.nhtsa.gov/recalls?nhtsaId=17V272000).
Why it’s dangerous
The software update may conflict with vehicle computers, causing electronic stability control, airbag control, or engine management systems to malfunction. This could increase the risk of a crash or injury during a crash.
Who’s affected
Owners of 2016 Mercedes-Benz Metris vehicles that received software updates during servicing are most at risk. The recall applies to vehicles that were serviced with the affected software.
How to tell if you have this one
Check if your 2016 Mercedes-Benz Metris received software updates during vehicle servicing. The recall covers vehicles that were serviced with the specific affected software.
- Brand
Mercedes-Benz- Category
Vehicle
What to do — step by step
Contact DVUSA
Owners should call DVUSA customer service at 1-877-762-8267 to schedule a free software update for their vehicle.
What NHTSA says to do
DVUSA will notify owners, and Mercedes-Benz and Freightliner dealers will update the affected control units on the vehicles, free of charge. An interim notice was sent to owners on July 12, 2017. The recall began on September 1, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Questions people ask
Why is this recall happening?
The software update may conflict with vehicle computers, causing electronic stability control, airbag control, or engine management systems to malfunction.
How can I tell if my vehicle is affected?
Check if your 2016 Mercedes-Benz Metris received software updates during vehicle servicing.
What should I do if I own an affected vehicle?
Contact DVUSA customer service at 1-877-762-8267 to schedule a free software update for your vehicle.
Contact Mercedes-Benz
We’ve drafted a message you can send Mercedes-Benz to request your refund or repair — edit it as you like.
Subject: Recall 17V272000 — Mercedes-Benz Mercedes-Benz Hello, I own a Mercedes-Benz that is covered by recall 17V272000 from Mercedes-Benz. The official recall notice states: DVUSA will notify owners, and Mercedes-Benz and Freightliner dealers will update the affected control units on the vehicles, free of charge. An interim notice was sent to owners on July 12, 2017. The recall began on September 1, 2017. Owners may contact DVUSA customer service at 1-877-762-8267. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Similar recalls
Keep exploring
From people who’ve dealt with this
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #17V272000 (April 21, 2017)
- Plain-language summary written by qwen3:4b on October 8, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.