MERCEDES-BENZ SPRINTER 2500 (2016) recall — Power Train
Daimler Vans USA is recalling 2016 Mercedes-Benz Sprinter 2500 vehicles with a missing driveshaft catch strap that could cause fuel leaks and fire risk. Owners must contact DVUSA for free repairs.
Use caution until it’s fixed
A loose driveshaft may strike and puncture the gas tank, resulting in a fuel leak, increasing the risk of a fire.
Contact the company & request your remedy
What happened, in plain English
Mercedes-Benz is recalling 2016 Sprinter 2500 vehicles that were manufactured without a driveshaft catch strap. This could allow the driveshaft to strike the fuel tank, causing a fuel leak and fire risk. Affected owners should contact DVUSA for a free repair. Read more at govinfonow.com/recall/1227256-mercedes-benz-sprinter-2500-2016-recall-loose-driveshaft-risk-of.
Source Summary by GovInfoNow · govinfonow.com/recall/1227256-mercedes-benz-sprinter-2500-2016-recall-loose-driveshaft-risk-of · Updated October 7, 2026 · Official notice: NHTSA #17V592000
Cite this page
“Mercedes-Benz Sprinter 2500 (2016) Recall: Loose Driveshaft Risk of Fuel Leak and Fire.” GovInfoNow, updated October 7, 2026. https://govinfonow.com/recall/1227256-mercedes-benz-sprinter-2500-2016-recall-loose-driveshaft-risk-of. Based on NHTSA recall #17V592000 (https://www.nhtsa.gov/recalls?nhtsaId=17V592000).
Why it’s dangerous
A loose driveshaft can strike the fuel tank, puncturing it and causing a fuel leak. This leak increases the risk of fire, especially in vehicles that are used for commercial purposes where the risk of ignition sources is higher.
Who’s affected
Owners of 2016 Mercedes-Benz Sprinter 2500 vehicles are affected. Commercial vehicle users are most at risk due to the potential for fuel leaks and fire.
How to tell if you have this one
Check if your 2016 Mercedes-Benz Sprinter 2500 has a missing driveshaft catch strap. The recall began on December 21, 2017, and affects vehicles manufactured without this safety component.
- Brand
Mercedes-Benz- Category
Vehicle
What to do — step by step
Contact DVUSA
Call 1-877-762-8267 to schedule a free repair for the missing driveshaft catch strap.
What NHTSA says to do
DVUSA will notify owners, and dealers will install the missing catch strap for the driveshaft, free of charge. Daimler issued an interim notification to owners on November 17, 2017. The recall began on December 21, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Questions people ask
Why is this recall happening?
The recall is happening because 2016 Mercedes-Benz Sprinter 2500 vehicles were manufactured without a driveshaft catch strap, which can cause the driveshaft to strike the fuel tank and lead to a fuel leak and fire risk.
How can I check if my vehicle is affected?
Check if your 2016 Mercedes-Benz Sprinter 2500 has a missing driveshaft catch strap. The recall began on December 21, 2017, and affects vehicles manufactured without this safety component.
What should I do if I own an affected vehicle?
Contact DVUSA customer service at 1-877-762-8267 to schedule a free repair for the missing driveshaft catch strap.
Contact Mercedes-Benz
We’ve drafted a message you can send Mercedes-Benz to request your refund or repair — edit it as you like.
Subject: Recall 17V592000 — Mercedes-Benz Mercedes-Benz Hello, I own a Mercedes-Benz that is covered by recall 17V592000 from Mercedes-Benz. The official recall notice states: DVUSA will notify owners, and dealers will install the missing catch strap for the driveshaft, free of charge. Daimler issued an interim notification to owners on November 17, 2017. The recall began on December 21, 2017. Owners may contact DVUSA customer service at 1-877-762-8267. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #17V592000 (September 22, 2017)
- Plain-language summary written by qwen3:4b on October 7, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.