Freightliner Sprinter 3500 (2016) wheelchair lift recall: Risk of tipping injury
Recall of 2016 Freightliner Sprinter 3500 vehicles with Ricon wheelchair lifts due to risk of wheelchair user tipping into vehicle during exit. Affected owners must contact Ricon or Midway for free replacement of lift cam.
Use caution until it’s fixed
If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards towards the vehicle when exiting the lift, increasing their risk of injury.
What happened, in plain English
Midway is recalling one 2016 Freightliner Sprinter 3500 vehicle with a Ricon wheelchair lift because the lift's positioning cam can fail while in use, causing the platform to rise above the vehicle floor. This increases the risk of wheelchair users tipping into the vehicle when exiting the lift, potentially causing injury. Read more at govinfonow.com/recall/1226972-freightliner-sprinter-3500-2016-wheelchair-lift-recall-risk-of-tipping.
Source Summary by GovInfoNow · govinfonow.com/recall/1226972-freightliner-sprinter-3500-2016-wheelchair-lift-recall-risk-of-tipping · Updated October 5, 2026 · Official notice: NHTSA #19V140000
Cite this page
“Freightliner Sprinter 3500 (2016) wheelchair lift recall: Risk of tipping injury.” GovInfoNow, updated October 5, 2026. https://govinfonow.com/recall/1226972-freightliner-sprinter-3500-2016-wheelchair-lift-recall-risk-of-tipping. Based on NHTSA recall #19V140000 (https://www.nhtsa.gov/recalls?nhtsaId=19V140000).
Why it’s dangerous
The wheelchair lift's positioning input cam can fail during use, causing the platform to rise above the vehicle's floor height. When a wheelchair user exits the lift, they may tip inward toward the vehicle, increasing injury risk.
Who’s affected
Owners of the 2016 Freightliner Sprinter 3500 vehicle with a Ricon Titanium Wheelchair Lift are affected. Wheelchair users who exit the lift while the platform is above the vehicle floor are at highest risk.
How to tell if you have this one
This recall affects one 2016 Freightliner Sprinter 3500 vehicle modified with a Ricon Titanium Wheelchair Lift. The recall began February 27, 2019, and owners should check with Ricon or Midway customer service for confirmation.
- Brand
Midway- Category
Vehicle
What to do — step by step
Contact Ricon Customer Service
Call 1-800-322-2884 to schedule a free replacement of the lift positioning input cam.
Contact Midway Customer Service
Call 1-574-264-2530 to schedule a free replacement of the lift positioning input cam.
What NHTSA says to do
Midway has notified the affected owner and a Ricon dealer will replace the lift positioning input cam, free of charge. The recall began February 27, 2019. Owners may contact Ricon customer service at 1-800-322-2884 or Midway customer service at 1-574-264-2530.
How this recall unfolded
Recall timeline
2 dated steps over 0 days.
- NHTSA received the defect report
- Recall began
Dates from the agency record only; steps without a date are left out.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #19V140000 (February 27, 2019)
- Plain-language summary written by qwen3:4b on October 5, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.