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Vehicle recall · NHTSA · Published September 21, 2017

WESTERN STAR 4700 (2017) recall — Electrical System

Daimler Trucks North America recalls certain 2013-2018 Western Star 4700 trucks due to battery cable chafing against axle yoke, risking fire. Owners must have cables inspected and repaired free by dealers.

🇺🇸 NHTSA recall #17V588000VehicleDaimler Trucks North America ›
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Contact the company & request your remedy

No email on file for this recall — reach the company by phone or its official page instead.No contact details on file — see the official NHTSA notice.
✎ GovInfoNow plain-language explainer

What happened, in plain English

Daimler Trucks North America is recalling certain 2013-2018 Western Star 4700 trucks because the battery cable can chafe against the axle yoke, increasing fire risk. This affects truck owners who need free repairs to prevent potential fire hazards. Read more at govinfonow.com/recall/1226501-western-star-4700-2017-electrical-system-recall-fire-risk-from.

Source Summary by GovInfoNow · govinfonow.com/recall/1226501-western-star-4700-2017-electrical-system-recall-fire-risk-from · Updated October 7, 2026 · Official notice: NHTSA #17V588000

Cite this page

“Western Star 4700 (2017) Electrical System Recall: Fire Risk from Battery Cable Chafing.” GovInfoNow, updated October 7, 2026. https://govinfonow.com/recall/1226501-western-star-4700-2017-electrical-system-recall-fire-risk-from. Based on NHTSA recall #17V588000 (https://www.nhtsa.gov/recalls?nhtsaId=17V588000).

Why it’s dangerous

The battery cable can rub against the axle yoke, causing it to wear and short. This short circuit can lead to a fire, especially in areas where the cable is frequently moved or stressed.

Who’s affected

Truck owners with 2013-2018 Western Star 4700 models are most at risk. The hazard is specific to vehicles where the battery cable contacts the axle yoke.

How to tell if you have this one

Check if your Western Star 4700 truck was manufactured between 2013 and 2018. The issue occurs when the battery cable contacts the all-wheel drive axle yoke.

  • Brand
    Daimler Trucks North America
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact DTNA Customer Service

    Call 1-800-547-0712 to confirm your truck is affected and schedule a free inspection.

  2. Have Cables Inspected and Repaired

    Dealers will inspect and repair the battery cables at no cost to prevent fire risks.

Official remedy

What NHTSA says to do

DTNA will notify owners, and dealers will inspect the battery cables, repairing them as needed, free of charge. The recall began on November 16, 2017. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-746.

✎ GovInfoNow

Questions people ask

Why is this recall happening?

The battery cable may contact the all-wheel drive axle yoke, causing chafing and shorting that increases fire risk.

How do I know if my truck is affected?

Your Western Star 4700 truck was manufactured between 2013 and 2018, and the battery cable contacts the axle yoke.

What should I do if I own a recalled truck?

Contact DTNA customer service at 1-800-547-0712 to schedule a free inspection and repair of the battery cables.

Take action

Contact Daimler Trucks North America

We’ve drafted a message you can send Daimler Trucks North America to request your refund or repair — edit it as you like.

Subject: Recall 17V588000 — Daimler Trucks North America Daimler Trucks North America

Hello,

I own a Daimler Trucks North America that is covered by recall 17V588000 from Daimler Trucks North America.

The official recall notice states: DTNA will notify owners, and dealers will inspect the battery cables, repairing them as needed, free of charge.  The recall began on November 16, 2017.  Owners may contact DTNA customer service at 1-800-547-0712.  DTNA's number for this recall is FL-746.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #17V588000 (September 21, 2017)
  • Plain-language summary written by qwen3:4b on October 7, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA