Volkswagen 2017 CC Seats: Risk of Head Injury in Crash
Volkswagen recalls 2016-2017 CC vehicles with potentially inadequate front seat head restraints that may not properly restrain occupants during crashes. Owners must have front seat head restraints replaced free of charge.
Use caution until it’s fixed
If the seat occupant's head is inadequately restrained in the event of a crash, they have an increased risk of injury.
What happened, in plain English
Volkswagen is recalling certain 2016-2017 CC vehicles because their front seat head restraints might not properly restrain occupants during crashes. This could increase the risk of head injury in a collision. Read more at govinfonow.com/recall/1226480-volkswagen-2017-cc-seats-risk-of-head-injury-in-crash.
Source Summary by GovInfoNow · govinfonow.com/recall/1226480-volkswagen-2017-cc-seats-risk-of-head-injury-in-crash · Updated October 8, 2026 · Official notice: NHTSA #17V287000
Cite this page
“Volkswagen 2017 CC Seats: Risk of Head Injury in Crash.” GovInfoNow, updated October 8, 2026. https://govinfonow.com/recall/1226480-volkswagen-2017-cc-seats-risk-of-head-injury-in-crash. Based on NHTSA recall #17V287000 (https://www.nhtsa.gov/recalls?nhtsaId=17V287000).
Why it’s dangerous
If the seat head restraint is improperly installed, it may not hold the occupant's head securely during a crash. This could allow the head to move too much, increasing the chance of injury.
Who’s affected
Owners of 2016-2017 Volkswagen CC vehicles are affected. Drivers and front-seat passengers are most at risk during crashes.
How to tell if you have this one
Check if your 2016-2017 Volkswagen CC has front seat head restraints that were installed incorrectly. The recall started June 26, 2017.
- Brand
Volkswagen- Category
Vehicle
What to do — step by step
Contact Volkswagen
Call 1-800-893-5298 to schedule a replacement of the front seat head restraints.
Get Replacement Head Restraints
Volkswagen will replace the front seat head restraints free of charge at your dealer.
What NHTSA says to do
Volkswagen will notify owners, and dealers will replace the front seat head restraints, free of charge. The recall began June 26, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72G5.
How this recall unfolded
Recall timeline
2 dated steps over 59 days.
- NHTSA received the defect report
- Recall began
Dates from the agency record only; steps without a date are left out.
Questions people ask
How do I know if my car is affected?
Your 2016-2017 Volkswagen CC vehicle is affected if it was sold between June 26, 2017 and the recall date.
Keep exploring
Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #17V287000 (April 28, 2017)
- Plain-language summary written by qwen3:4b on October 8, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.