RAM 1500 (2017) recall — Power Train
Chrysler recalls 2017 RAM 1500s with a potential unintended shift risk. Owners may need software updates and BTSI inspections to prevent rollaways.
Use caution until it’s fixed
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Contact the company & request your remedy
What happened, in plain English
Chrysler is recalling certain 2017 RAM 1500 trucks that could shift out of park without pressing the brake pedal or having the key in the ignition. This risk could lead to unintended vehicle rollaways and potential injuries. Read more at govinfonow.com/recall/1226338-chrysler-ram-1500-2017-recall-unintended-shift-risk.
Source Summary by GovInfoNow · govinfonow.com/recall/1226338-chrysler-ram-1500-2017-recall-unintended-shift-risk · Updated October 7, 2026 · Official notice: NHTSA #17V821000
Cite this page
“Chrysler RAM 1500 2017 Recall: Unintended Shift Risk.” GovInfoNow, updated October 7, 2026. https://govinfonow.com/recall/1226338-chrysler-ram-1500-2017-recall-unintended-shift-risk. Based on NHTSA recall #17V821000 (https://www.nhtsa.gov/recalls?nhtsaId=17V821000).
Why it’s dangerous
The Brake Transmission Shift Interlock (BTSI) pin can stick in the open position when the brake pedal is pressed for long periods while the vehicle is running. This allows the transmission to shift out of park without the brake pedal or key in the ignition, increasing the risk of unintended rollaways.
Who’s affected
Owners of 2017 RAM 1500 trucks with a column shifter are affected. Drivers who frequently shift without pressing the brake pedal may be at higher risk.
How to tell if you have this one
Check if your 2017 RAM 1500 has a column shifter. The recall covers specific model years and vehicle types with a Gross Vehicle Weight Rating under 10,000 lbs.
- Brand
Chrysler- Category
Vehicle
What to do — step by step
Contact Chrysler
Reach out to Chrysler customer service at 1-800-853-1403 to schedule a software update and BTSI inspection.
Get Software Update
Chrysler will update the vehicle software to address the BTSI issue.
Inspect BTSI
Dealers will inspect the Brake Transmission Shift Interlock (BTSI) and replace it if necessary.
What NHTSA says to do
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Questions people ask
Why is this recall happening?
The recall is happening because the Brake Transmission Shift Interlock (BTSI) pin can stick in the open position when the brake pedal is pressed for prolonged periods while the vehicle is running, allowing unintended shifts out of park.
How can I tell if my truck is affected?
Your 2017 RAM 1500 with a column shifter and a Gross Vehicle Weight Rating under 10,000 lbs is affected.
What should I do if I have the affected truck?
Contact Chrysler customer service at 1-800-853-1403 to schedule a software update and BTSI inspection at a dealer.
Contact Chrysler
We’ve drafted a message you can send Chrysler to request your refund or repair — edit it as you like.
Subject: Recall 17V821000 — Chrysler Chrysler Hello, I own a Chrysler that is covered by recall 17V821000 from Chrysler. The official recall notice states: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #17V821000 (December 20, 2017)
- Plain-language summary written by qwen3:4b on October 7, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.